Persistent Systems to provide integration and implementation services to support customers using Amazon Connect, new cloud-based customer contact center from Amazon Web Services

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Persistent Systems announced it is among the first AWS Partner Network (APN) Partners to create a support practice around Amazon Connect, a new cloud-based contact center service from Amazon Web Services (AWS). AWS launched Amazon Connect today.

In the Digital economy, speed and data are the difference between being obsolete or being a part of the future. Customers rightfully don’t have the patience for companies who aren’t ready to know them individually and provide excellent support. Amazon Connect builds on AWS’s unsurpassed customer service systems so that enterprises of any size are able to quickly and easily set up and manage their customer contact center.

– Jacqueline White,
Chief Customer Officer, Persistent Systems

Persistent Systems Contact