November 22, 2023
Harnessing AI: Powering Next-Gen Customer Experiences for Business Growth
Join Persistent Systems and Kore.ai on Wednesday, 22nd November 2023, at The Traveller as we embark on a journey of success in the AI-driven customer experience landscape.
The rise of GPT and Large Language Models (LLMs) has ushered in a new epoch for AI and automation. As conventional legacy IT, Customer Experience (CX), and Employee Experience (EX) solutions prove inadequate in keeping pace, enterprises must seize the moment and embark on a journey to redefine their prevailing customer and employee-centric paradigms, and technology stacks.
- What lies ahead in the trajectory of CX and the digital transformation panorama?
- How can enterprises harness the potential of cutting-edge AI technologies to secure a competitive edge in the market?
- How can Persistent and Kore.ai amplify Conversational AI’s footprint within your organizations to optimize business outcomes to the fullest extent?
Join us for a delightful dinner that will be both thought-provoking and informative as we engage in meaningful conversations around answering these questions. This event will provide a platform to exchange ideas, uncover meaningful insights, and share experiences to foster peer-to-peer engagement and knowledge-sharing. Listen to seasoned professionals as they share invaluable perspectives around redefining both customer and employee interactions. Understand the business impact, practical value, and how Persistent and Kore ai are taking enterprises to new heights by using AI to meet business outcomes.
Key takeaways and discussion points:
- Realizing practical benefits and value by translating our technological capabilities into tangible business outcomes.
- Driving business growth with our offerings— amplifying revenue streams, optimizing operations and increasing overall customer satisfaction.
- Integrating Conversational AI into digital transformation strategies, elevating engagement for both CX and EX, while outpacing the competition.
- Showcasing some of our customer triumphs and illustrating real-world use -cases and successes.


The Day at a Glance
12:00 AM
16:30 – 17:00 PM
Welcome Reception & Networking
12:10 AM
17:00 – 18:00 PM
Round Table Discussion
12:18 AM
18:00 – 20:00 PM
Seated Dinner
12:36 AM
20:00 – 21:30 PM
Drinks and Networking (Optional)

