Client Success

Healthcare communities are facing ROI challenges on denials management and reimbursement analysis solutions. These are projected to only worsen in coming years. Providers need to streamline and automate their processes to improve revenue recognition.
Our Denials Management solution streamlines recovery efforts through batch appeals, with proven results for increasing clean claims and first-pass yield by 11%. It in turn has a direct effect on the financial reporting as it maintains an accurate statement of revenue, cash collection, and posts contractual allowances for timely net accounts receivable information.
Additionally, it improves reimbursement forecast accuracy and contract with all payers and care settings. It Identifies underpaid claims and categorizes denials to understand true revenue potential and close the gap between actual and expected reimbursement. The solutions also helps the healthcare community focus on its core activities by identifying payment errors and streamline collections.
A platform-based solution which provides secure, web-enabled software access without the need for a large-scale, expensive software with below features:
One of largest US Healthcare Providers improves budgeting and forecasting accuracy and addresses complex compliance mandates.
Domain experience derived from working with leading healthcare organizations across the Provider and Payer segments.
We utilize a digital mosaic approach that enables you to compose the right technology solution that meets your unique needs.
We have extensive experience building and integrating our solutions you’re your existing revenue management systems.
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Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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