In the competitive healthtech market, speed and compliance can determine success. For a U.S. healthcare technology company, slow development cycles and legacy frameworks were creating drag at a time when regulatory demands and customer expectations were accelerating. Leadership recognized the need for modernization that could reduce costs, accelerate releases, and ensure compliance without compromising quality.
The Challenges
Scaling products in a highly regulated and fast-moving market
The client faced growing pressure to build and launch new product releases to market quickly while ensuring compliance with regulatory changes. Its platform supported mission-critical functions such as adjudication and accuracy rates, payment reform with value-based reimbursement and care management, however development cycles remained slow and resource-intensive.
Reducing total product-building costs and adopting uniform, lean methodologies across release cycles became essential priorities. At the same time, the client sought to enhance product performance with advanced automation and adapt to new business models without escalating expenses.
Legacy frameworks created further obstacles. Identified modules in the care manager product were still built on Swing, and a recently acquired care manager module required careful carveout to align with the client’s core offerings. Integration efforts, including single sign-on, also had to meet WCAG and ADA accessibility standards to ensure compliance and inclusivity.
The Turning Point
Modernizing the product suite with Persistent
To address these challenges, the client turned to Persistent for product engineering expertise. Persistent helped scale the release cycle by setting up a dedicated product engineering pod in an ownership model, ensuring faster and more consistent development.
Key initiatives included converting identified care manager modules from Swing to Angular, carving out an end-of-life care manager module post-acquisition, and integrating single sign-on by leaving Okta with the core administrative product. Persistent also ensured WCAG and ADA accessibility compliance across the suite.
Through modernization, compliance, and lean execution, Persistent created a streamlined framework that enabled faster product releases and made the suite more adaptable to evolving market and regulatory demands.
The Outcomes
Cost savings, productivity gains, and faster release cycles
The program delivered measurable results:
- 18% cost savings through co-engineering of payer and care management products
- 20% productivity gains driven by lean execution methodologies
- 35% reduction in review cycle time through integration of code reviews with SonarQube
- 10% reduction in technical debt via nimble Agile execution
With Persistent as its partner, the client successfully modernized its core product suite, gaining faster release cycles, reduced costs, and stronger compliance in a dynamic healthtech market.
