Salesforce - Transforming the customer experience through innovation and optimization
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Transforming customer experience with Salesforce

Persistent is a leading Salesforce partner with over 18 years of implementation and consulting experience. We are a boutique provider at enterprise scale, which means you can speak with leaders in 18 countries across the globe and yet expect local expertise that is highly relevant to your geography.

Speak to our Experts

Persistent and Salesforce Partnership

Transforming customer experience with Salesforce

Persistent is a leading Salesforce partner with over 18 years of implementation and consulting experience. We are a boutique provider at enterprise scale, which means you can speak with leaders in 18 countries across the globe and yet expect local expertise that is highly relevant to your geography.

Speak to our Experts

Our Salesforce Expertise
Sales Automation
End-to-End Marketing

Power marketing with Salesforce and Slack to adapt quickly, get to know your customer, humanise every moment, and optimise your impact from anywhere.

End-to-End Marketing
Sales Automation

Grow with ease, bring out the best in every rep, win more deals as a team and strengthen customer relationships with Sales Cloud, now with Slack.

Omni-Channel Customer Service
Omni-Channel Customer Service

Provide industry-leading support, solve problems fast and give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

Branded Engagement Platforms
Branded Engagement Platforms

Develop meaningful experiences and navigate change faster on a trusted, intelligent platform.

Digital Commerce
Digital Commerce

Stay ahead of your customers with a single, agile commerce platform built on the world’s #1 CRM.

Industry Cloud Implementation

Learn how Salesforce can help any industry work from anywhere.

API-led Integration & Connectivity
API-led Integration & Connectivity

Unlock and integrate data from any system to deliver critical, time-sensitive projects.

Proprietary Solutions
Proprietary Solutions

Take an industry-specific lens on must-have solutions and accelerators to significantly increase time to value.

Our Industry Expertise
Healthcare & Life Sciences
Healthcare & Life Sciences

Take patient relationships and medical innovation to new heights.

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Banking & Financial Services

Engage today’s connected clients and exceed their expectations.

High Tech
Software & Hi-Tech

Build next-generation offerings and solutions at warp speed with breakthrough efficiency.

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Industrial & Manufacturing

Connect production, sales, and planning across your ecosystem to keep your business on track.

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Media & Entertainment

Make life easy for your digital-savvy, mobile-first, and media-hungry consumers.

Explore intelligent advertising, 1-to-1 journeys, unified commerce and any channel service.
Retail & Consumer Products

Explore intelligent advertising, 1-to-1 journeys, unified commerce and any channel service.

Non-profits
Non-profits

Build and nurture life-long relationships with your constituents.

Our Partnership at a glance
Our Partnership at a glance
3,400+

Certifications

1400+

Joint Projects

5/5

CSAT Score

33,000

Trailhead badges

18 years

of successful partnership

Recent News

Access the latest thought leadership and updates on our Global Salesforce partnership

Enhance customer engagement using Salesforce’s Einstein Bot
A picture-perfect partnership: Europe’s largest photo finishing provider CEWE transforms customer experience with Persistent
Persistent a “Leader” for Digital Transformation in ISG Provider Lens™ 2020 for Next Generation ADM Services

Award & Recognition

Persistent Systems is an approved Salesforce Interaction Studio Partner

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Blog

Persistent Global Salesforce Practice – Our Momentum, Your Next Career Opportunity

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Blog

Enhance your customer engagement using Salesforce's Einstein Bot

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Press Release

A picture-perfect partnership: Europe’s largest photo finishing provider CEWE transforms customer experience with Persistent

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Press Release

Persistent to acquire CAPIOT – strengthening MuleSoft, TIBCO and API-led integration capabilities

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Press Release

Persistent wins prestigious 2020 ISG Star of Excellence™ Award, achieving highest customer experience scores of any company

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Our Salesforce Practice Overview Video
Why Persistent Global Salesforce Practice?

Why Persistent Global Salesforce Practice?

Persistent is a leading partner that provides Multi-Cloud Experience at Enterprise Scale.

Quantity

Bank on our increasingly growing revenue size, employee pool and certification numbers

Footprint

We cover major countries across the world and provide expertise in all major Salesforce Core Clouds

Knowledge & Innovation

Leverage our unparalleled Industry and product knowledge

Quality

We maintain a consistently high CSAT Score coupled with top Analyst Ratings

Price

Various Pricing Models ensure our clients find a suitable plan, every time

Speed & Agility

We offer competitive Time-to-Market, Flexible Project Approaches and a Non-Bureaucratic process

Featured Client Success

Salesforce Sales Cloud revamps employee engagement to create a strong, motivated workforce for Coles Supermarkets

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Featured Client Success

How Persistent supported La Confrérie des Domaines to revolutionize their operations with Salesforce

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Featured Client Success

How Persistent supported SERF to enhance sales efficiency with Salesforce

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Featured Client Success

How Persistent helped Soitec harness its exponential growth with Salesforce Sales Cloud

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Featured Client Success

DELTA Machines accelerates Digital Transformation with Salesforce & Persistent

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Featured Client Success

Award-winning US Pediatric hospital reduces costs and improves engagement with Salesforce integration

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Featured Client Success
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Coles Logo

Salesforce Sales Cloud revamps employee engagement to create a strong, motivated workforce for Coles Supermarkets

Learn more

Featured Client Success
La Confrérie des Domaines revamps operations with Salesforce
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How Persistent supported La Confrérie des Domaines to revolutionize their operations with Salesforce

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Featured Client Success
How Persistent supported SERF to enhance sales efficiency with Salesforce

How Persistent supported SERF to enhance sales efficiency with Salesforce

Learn more

Featured Client Success
Persistent helped Soitec harness its exponential growth with Salesforce Sales Cloud
Soitec | Client Success

How Persistent helped Soitec harness its exponential growth with Salesforce Sales Cloud

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Featured Client Success
Delta Machines - Client Success

DELTA Machines accelerates Digital Transformation with Salesforce & Persistent

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Featured Client Success
Childers Hospital in America to Integrate Salesforce Applications for Managed Services

Award-winning US Pediatric hospital reduces costs and improves engagement with Salesforce integration

Learn more

Market Recognition
We won the global ISG Star of Excellence Award for exceptional client-centric delivery of core tech.
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We’re a Major Contender in Salesforce Healthcare Services

PEAK Matrix Assessment 2021

We’re a Leader in the US in:
Implementation Services
For Core Cloud Midmarket
Managed Application Services
For Midmarket
Implementation Services
For Marketing Cloud Midmarket

We are grateful for our relationship with Persistent as one of our trusted partner. Persistent's global Salesforce practice works side by side with us as we support our customer's success. I wish the Persistent team all the best as they celebrate their 30th anniversary.
Meet the team

Steffen Drillich

Global Salesforce Practice Head

vikas gupta

Vikas Gupta

Head of Sales (AMER)

sukumar rajasekar

Rajasekar Sukumar

Head of Sales (EMEA)

Peeyoosh Pandey

Peeyoosh Pandey

Head of Sales (APAC)

Shailesh Wadhankar

Shailesh Wadhankar,

Delivery Head, Salesforce Practice

Anand Sawant

Anand Sawant

Head of Solutions, Salesforce Practice

Contact us

You can also email us directly at info@persistent.com.

You can also email us directly at info@persistent.com