Salesforce - Transforming the customer experience through innovation and optimization
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Persistent is a leading Salesforce partner with over 18 years of implementation and consulting experience. We are a boutique provider at enterprise scale, which means you can speak with leaders in 21 countries across the globe and yet expect local expertise that is highly relevant to your geography.

Speak to our Experts

Persistent and Salesforce Partnership

Transforming customer experience with Salesforce

Persistent is a leading Salesforce partner with over 18 years of implementation and consulting experience. We are a boutique provider at enterprise scale, which means you can speak with leaders in 21 countries across the globe and yet expect local expertise that is highly relevant to your geography.

Speak to our Experts

Our Salesforce Expertise

End-to-End Marketing
End-to-End Marketing

End-to-End Marketing

Power marketing with Salesforce and Slack to adapt quickly, get to know your customer, humanize every moment, and optimize your impact from anywhere.

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Sales Automation
Sales Automation

Sales Automation

Grow with ease, bring out the best in every rep, win more deals as a team and strengthen customer relationships with Sales Cloud, now with Slack.

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Omni-Channel Customer Service
Omni-Channel Customer Service

Omni-Channel Customer Service

Provide industry-leading support, solve problems fast and give your customers an all-digital, end-to-end experience they will love with Service Cloud and Slack.

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Connected Enterprise
Connected Enterprise

Connected Enterprise

Develop meaningful experiences and navigate change faster on a trusted, intelligent platform.

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Digital Commerce
Digital Commerce

Digital Commerce

Stay ahead of your customers with a single, agile commerce platform built on the world’s #1 CRM.

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Industry Cloud Implementation
Industry Cloud Implementation

Industry Cloud Implementation

Learn how Salesforce can help any industry work from anywhere.

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MuleSoft Integration & Connectivity
MuleSoft Integration & Connectivity

MuleSoft Integration & Connectivity

Unlock and integrate data from any system to deliver critical, time-sensitive projects.

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Proprietary Solutions
Proprietary Solutions

Proprietary Solutions

Take an industry-specific lens on must-have solutions and accelerators to significantly increase time to value.

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Our Industry Expertise
Healthcare & Life Sciences
Healthcare & Life Sciences

Take patient relationships and medical innovation to new heights.

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Banking & Financial Services

Engage today’s connected clients and exceed their expectations.

Insurance-icon
Insurance

The New Evolution of Digital Transformation for the Insurance Industry.
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High Tech
Software & Hi-Tech

Build next-generation offerings and solutions at warp speed with breakthrough efficiency.

Industrial & Manufacturing Icon
Industrial & Manufacturing

Connect production, sales, and planning across your ecosystem to keep your business on track.

Media & Entertainment Icon
Media & Entertainment

Make life easy for your digital-savvy, mobile-first, and media-hungry consumers.

Explore intelligent advertising, 1-to-1 journeys, unified commerce and any channel service.
Retail & Consumer Products

Explore intelligent advertising, 1-to-1 journeys, unified commerce, and any channel service.

Non-profits
Non-profits

Build and nurture life-long relationships with your constituents.

Future Driven Innovations

Digital Lending

Digital Lending

Reimagine Banking with New Age CX

Reimagine Customer Service

AI-driven Marketing

AI-driven Marketing

Cell and Gene Therapy Case Management

Cell and Gene Therapy Case Management

Healthcare Provider Network and Relationship Management

Healthcare Provider Network and Relationship Management

Customer Relationship Management for Insurance Providers

Customer Relationship Management for Insurance Providers

Patient Access Services Solution

Patient Access Services Solution

Nurse Triage Solution

Nurse Triage Solution

Patient Access Services Solution

Simplify Services Quoting

Unleash your full potential with Salesforce at Persistent
Our Partnership at a glance
Our Partnership at a glance
6,800+

Certifications

1400+

Joint Projects

5/5

CSAT Score

150,000

Trailhead badges

18 years

of successful partnership

Featured Client Success

Unified territory management to capitalize on revenue, growth and partnership opportunities

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Featured Client Success

Strengthening partner relations with Salesforce CRM and experience cloud

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Featured Client Success

Enabling integrated customer support management with global multi-channel processes

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Featured Client Success

How Persistent helped l’Agence du Don en Nature streamline and boost its ecommerce business with Salesforce’s B2B Commerce solution

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Featured Client Success

How Persistent helped Mediatoon automate a personalised customer experience using Salesforce

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Featured Client Success

How Persistent helped Pellenc ST to become more responsive and competitive through Salesforce’s CPQ solution

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Featured Client Success

Salesforce-Powered Digitization Of The Sales Department In Wölfle, A Leading Technology Supplier For Commercial Vehicles & Machines

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Featured Client Success

Pollozek delivers first-class, personalized shopping experiences, powered by Salesforce & Persistent

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Featured Client Success

How Persistent helped AGCO digitize its customer service with a conversational AI

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Featured Client Success

How Persistent supported Simplyhealth in accelerating Digital Transformation with Salesforce Customer 360

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Featured Client Success
Maximize Revenue and Partnerships with Unified Territory Management

Unified territory management to capitalize on revenue, growth and partnership opportunities

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Featured Client Success
Enhancing Partner Relations with Salesforce CRM and Experience Cloud

Strengthening partner relations with Salesforce CRM and experience cloud

Read the Story

Featured Client Success
Integrated Customer Support Management: Global Multi-Channel Processes

Enabling integrated customer support management with global multi-channel processes

Read the Story

Featured Client Success
Banner-Image-for-ADN-CS-page
ADN

How Persistent helped l’Agence du Don en Nature streamline and boost its ecommerce business with Salesforce’s B2B Commerce solution

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Featured Client Success
Banner-Image-for-Mediatoon-CS-page
Mediatoon Logo

How Persistent helped Mediatoon automate a personalised customer experience using Salesforce

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Featured Client Success
How Persistent helped Pellenc ST to become more responsive and competitive through Salesforce's CPQ solution

How Persistent helped Pellenc ST to become more responsive and competitive through Salesforce’s CPQ solution

Read the Story

Featured Client Success
Wolfle Client Success

Salesforce-Powered Digitization Of The Sales Department In Wölfle, A Leading Technology Supplier For Commercial Vehicles & Machines

Read the Story

Featured Client Success
Pollozek delivers first-class, personalized shopping experiences, powered by Salesforce & Persistent
pollozek logo

Pollozek delivers first-class, personalized shopping experiences, powered by Salesforce & Persistent

Read the Story

Featured Client Success
how persistent helped AGCO

How Persistent helped AGCO digitize its customer service with a conversational AI

Read the Story

Featured Client Success
Simplyhealth in accelerating Digital Transformation
cs simplyhealth logo

How Persistent supported Simplyhealth in accelerating Digital Transformation with Salesforce Customer 360

Read the Story

Our Salesforce Practice Overview Video
Why Persistent Global Salesforce Practice?

Why Persistent Global Salesforce Practice?

Persistent is a leading partner that provides Multi-Cloud Experience at Enterprise Scale.

Quantity

Bank on our increasingly growing revenue size, employee pool, and certification numbers

Footprint

We cover major countries across the world and provide expertise in all major Salesforce Core Clouds

Knowledge & Innovation

Leverage our unparalleled industry and product knowledge

Quality

We maintain a consistently high CSAT Score coupled with top analyst ratings

Price

Various pricing models ensure our clients find a suitable plan, every time

Speed & Agility

We offer competitive time-to-market, flexible project approaches and a non-bureaucratic process

Recent News

Access the latest thought leadership and updates on our Global Salesforce partnership

A picture-perfect partnership: Europe’s largest photo finishing provider CEWE transforms customer experience with Persistent
Rising the above whitepaper
Cultivating fruitful customer service experience through Chatbots

Blog

Enabling Business Continuity by Preventing Salesforce Governor Limit Disruptions

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Whitepaper

Reporting Sustainability Using Salesforce

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Award & Recognition

Persistent Systems is an approved Salesforce Interaction Studio Partner

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Press Release

A picture-perfect partnership: Europe’s largest photo finishing provider CEWE transforms customer experience with Persistent

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Press Release

Persistent Systems Supports ATOSS to Build a Customer-Centric Organization, Powered by Salesforce

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Whitepaper

Rising Above the Competition: How to win the $350B digital lending race in India

Download the Whitepaper

Whitepaper

Winning the Race to Transform your Financial Institution: Dominate a nearly $2.8 Trillion payday for Digital Lenders

Download the Whitepaper

Blog

Cultivating fruitful customer service experience through Chatbots

Read the Blog

Salesforce - Transforming the customer experience through innovation and optimization
Market Recognition
We won the global ISG Star of Excellence Award for exceptional client-centric delivery of core tech.
everest group icon
We’re a Major Contender in Salesforce Healthcare Services

PEAK Matrix Assessment 2021

We’re a Leader in the US in:
Implementation Services
For Core Cloud Midmarket
Managed Application Services
For Midmarket
Implementation Services
For Marketing Cloud Midmarket

We are grateful for our relationship with Persistent as one of our trusted partners. Persistent's global Salesforce practice works side by side with us as we support our customers' success. I wish the Persistent team all the best as they celebrate their 30th anniversary.
Meet the team

vikas gupta

Vikas Gupta

Head of Sales (AMER)

Rajasekar Sukumar

Rajasekar Sukumar

Head of Sales (EMEA)

Sandeep Srinivasan

Head of Sales (APAC)

Gopal Sharma

Head of Salesforce Business Unit

SiD Mishra

Sid Mishra

Head of Salesforce Delivery

Anand Sawant

Anand Sawant

Head of Solutions, Salesforce Practice

Contact us

    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com