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CX Transformation

Developing and modernizing customer experiences to help you transform to a digital enterprise and accelerate business growth.

Customer experience is a great starting point for digital transformation because it puts the customer at the forefront of everything you do. A world-class customer experience is critical to the sustained growth of any business and requires a transformation of business processes and technology.

As a trusted Salesforce Partner for 18+ years, Persistent is a leader in designing, implementing and driving transformational customer experiences. Fueled by global delivery, we offer best-in-class solutions with measurable benefits to help you accelerate time to market, increase business agility, maximize value creation and enterprise growth.

Our Salesforce team excels in CX Strategy, Industry Solutions, CX Platform Integration, Salesforce Cloud Implementation, and Customer Analytics across the Salesforce ecosystem.

Persistent's Salesforce Practice

Watch our newly released Salesforce Practice video to know more about how we enable clients from across the globe to experience success with Salesforce.

Client Success

How Persistent helped Pellenc ST to become more responsive and competitive through Salesforce’s CPQ solution

Pellenc Selective Technologies designs and markets smart and connected optical sorting solutions for the waste and recycling industry.

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Client Success

How Persistent helped Cotherm to enhance its customer relationship and strengthen its positioning using Salesforce

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Client Success

Salesforce-powered digitization of the sales department in Wölfle, a leading technology supplier for commercial vehicles & machines

Wölfle has a rich 45+ year history as a renowned technology supplier for commercial vehicles and machines.

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Client Success

How Persistent helped AGCO digitize its customer service with Kore Conversational AI

The group is constantly innovating and designing intelligent agricultural solutions to help farmers in their daily work.

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Client Success

Coles revamps Employee Engagement using Salesforce

Learn how Coles Supermarkets teamed up with Persistent to build a robust People & Culture case management solution using Salesforce.

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Client Success
How Persistent helped Pellenc ST to become more responsive and competitive through Salesforce's CPQ solution

How Persistent helped Pellenc ST to become more responsive and competitive through Salesforce’s CPQ solution

Read the full story

Client Success
Banner Cotherm Client Success

How Persistent helped Cotherm to enhance its customer relationship and strengthen its positioning using Salesforce

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Client Success
Wolfle Client Success

Salesforce-powered digitization of the sales department in Wölfle, a leading technology supplier for commercial vehicles & machines

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Client Success
how persistent helped AGCO
AGCO

How Persistent helped AGCO digitize its customer service with Kore Conversational AI

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Why Persistent?
Extensive Salesforce Knowledge

Through our 18+ year partnership with Salesforce we’ve delivered 1,400 joint engagements while growing our global practice with 2,200+ Salesforce Engineers, 33,000+ Trailhead Badges, and 3,400+ Developer, Platform and Industry Certifications.

Industry Solutions & Accelerators

With our deep industry expertise, we have developed industry solutions and accelerators for Healthcare & Life Sciences, Banking & Financial Services, CPG, Retail, and Manufacturing.

Exceptional Delivery Excellence

With a 5 out of 5 CSAT Score and a global delivery model that delivers cost benefits for our customers.

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Learn how our European Salesforce practice is delivering transformative CX

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News & Insights

Access the latest thought leadership and updates around our CX Transformation Practice
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CX World Tour 2021
Salesforce Interaction Studio Partner- Persistent
Europe’s largest photo-finishing provider CEWE transforms customer experience with Persistent

Event

Persistent CX World Tour 2021-22

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Press Release

Persistent Systems Supports ATOSS to Build a Customer-Centric Organization, Powered by Salesforce

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Award & Recognition

Persistent becomes an approved Salesforce Interaction Studio Partner

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Award & Recognition

Persistent named a ‘Major Contender’ in Everest's Salesforce Healthcare Services PEAK Matrix® Assessment 2021

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Press Release

A picture-perfect partnership: Europe’s largest photo-finishing provider CEWE transforms customer experience with Persistent

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Learn About Our Key Partners

Contact us

    You can also email us directly at info@persistent.com.

    You can also email us directly at info@persistent.com