CX Transformation
Developing and modernizing customer experiences to help you transform to a digital enterprise and accelerate business growth.
Featured Insight
Customer experience is a great starting point for digital transformation because it puts the customer at the forefront of everything you do. A world-class customer experience is critical to the sustained growth of any business and requires a transformation of business processes and technology.
As a trusted Salesforce Partner for 18+ years, Persistent is a leader in designing, implementing and driving transformational customer experiences. Fueled by global delivery, we offer best-in-class solutions with measurable benefits to help you accelerate time to market, increase business agility, maximize value creation and enterprise growth.
Our Salesforce team excels in CX Strategy, Industry Solutions, CX Platform Integration, Salesforce Cloud Implementation, and Customer Analytics across the Salesforce ecosystem.
Persistent's Salesforce Practice
Watch our newly released Salesforce Practice video to know more about how we enable clients from across the globe to experience success with Salesforce.
Future Driven Innovations
Digital Lending
Simplify your lending journey with Persistent’s digital lending accelerators that boast…
Reimagine Customer Service
Reduce customer wait times and anticipate your customer’s every need with our powerful…
Cell and Gene Therapy Case Management
An orchestration platform to effortlessly manage a patient’s end-to-end Cell and Gene Therapy …
AI-driven Marketing
Data-driven end-to-end marketing powered by Customer Data Platform (CDP)
Customer Relationship Management for Insurance Providers
Persistent’s insurance solutions are configured using the world’s #1 CRM…
Healthcare Provider Network and Relationship Management
Persistent’s Provider Network and Relationship Management (PNRM) solution is designed to improve network…
Nurse Triage Solution
Persistent’s Nurse Triage solution is based on Schmitt–Thompson Clinical Content (STCC) and is built…
Patient Access Services Solution
Persistent’s Patient Access Services (PAS) solution is an orchestration service where contact center agents…
Simplify Services Quoting
Provus’ AI-led services quoting platform reinvents how services are estimated, priced, and quoted.
ProSe CPQ
Drive end-to-end sales process to offer accurate & customized pricing of products & services in one go!
Client Success
How Persistent helped Pellenc ST to become more responsive and competitive through Salesforce’s CPQ solution
Client Success
How Persistent helped Cotherm to enhance its customer relationship and strengthen its positioning using Salesforce
Client Success
Salesforce-powered digitization of the sales department in Wölfle, a leading technology supplier for commercial vehicles & machines
Client Success
How Persistent helped AGCO digitize its customer service with Kore Conversational AI
Why Persistent?
Extensive Salesforce Knowledge
Through our 18+ year partnership with Salesforce we’ve delivered 1,400 joint engagements while growing our global practice with 2,200+ Salesforce Engineers, 33,000+ Trailhead Badges, and 3,400+ Developer, Platform and Industry Certifications.
Industry Solutions & Accelerators
With our deep industry expertise, we have developed industry solutions and accelerators for Healthcare & Life Sciences, Banking & Financial Services, CPG, Retail, and Manufacturing.
Exceptional Delivery Excellence
With a 5 out of 5 CSAT Score and a global delivery model that delivers cost benefits for our customers.
Learn how our European Salesforce practice is delivering transformative CX
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