Customer Analytics and Insights

Customer Analytics & Insights

Unleash the power of data to uncover actionable insights that hide in plain sight.

Supercharge your business by gaining valuable customer insights and turning your data into a competitive advantage. Leverage the combined power of Persistent and Salesforce with Einstein analytics, Tableau and Datorama to transform insights into offers, products, information and services that your customers will value. We work with you to define the processes and technology needed to attract, engage and retain customers, while driving business growth.

Explore more about Persistent Systems on the Salesforce AppExchange.

Offerings & Solutions

AI & Machine Learning with Einstein

Plow through data and collect insights hidden in plain sight. Tune into built-in AI and ML capabilities with Einstein to help employees attain higher productivity, faster decision-making abilities and happier clients.

Marketing Intelligence with Datorama

Click, connect and unify all your data in one place with Datorama, an end-to-end intelligence platform. With a well-connected marketing ecosystem, you are guaranteed to never miss an insight.

Client Success

Australian aged care provider, SwanCare transforms patient experiences with Salesforce

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Client Success

Persistent helps Aramine streamline Customer Relationship Management with Salesforce

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Client Success

St John Western Australia leverages Salesforce to improve community engagement

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Client Success

Atlantis Beach integrates data-driven Sales & Marketing

Persistent brought an in-depth expertise of Salesforce, which helped unleash the ‘hidden powers’.

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Client Success

Solving global health challenges with Johns Hopkins

Persistent & Salesforce partnered with Johns Hopkins to develop an all-inclusive research portal that delivers.

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Client Success

Media powerhouse Frankfurter Allgemeine Zeitung goes Digital

Our teams helped FAZ intelligently automate and generate new monetization strategies based on existing customer data.

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Client Success
event banner image transforming the patient

Australian aged care provider, SwanCare transforms patient experiences with Salesforce

Read the full story

Client Success
Hero Aramine client success

Persistent helps Aramine streamline Customer Relationship Management with Salesforce

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Client Success
John Hopkins client success
Persistent Systems Client - St John

St John Western Australia leverages Salesforce to improve community engagement

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Client Success
Welcome to the Neighborhood – Atlantis Beach implements Salesforce| Persistent Systems
Persistent Systems Client - Atlantis Beach

Atlantis Beach integrates data-driven Sales & Marketing

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Client Success
Client Success Story - John Hopkings- Solving global health challenges
Persistent Systems Client - John Hopkins

Solving global health challenges with Johns Hopkins

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Client Success
Digitally Transforming media powerhouse Frankfurter Allgemeine Zeitung| Persistent Systems
Frankfurter Allgemeine

Media powerhouse Frankfurter Allgemeine Zeitung goes Digital

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Why Persistent?
Deep Data Expertise

From data integration and visualization to insights and analytics, our broad range of expertise ensures a comprehensive data strategy to help you make the most of legacy data that seamlessly transitions into reality and tangible outcomes.

Industry Solutions & Accelerators

We have industry-specific solutions and accelerators that speed up time to value for Healthcare and Life Sciences, Banking and Financial Services, CPG, Retail, and Manufacturing.

Strategic Partnership with Salesforce

Through our 18+ year partnership with Salesforce we’ve delivered 1,400 joint engagements while growing our global practice with 2,200+ Salesforce Engineers, 33,000+ Trailhead Badges, and 3,400+ Developer, Platform and Industry Certifications.

Our Partnership at a glance

Persistent’s Global Salesforce Practice

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Learn how Persistent and Salesforce are working together to deliver world-class customer experiences.

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News & Insights

Access our latest thought leadership and updates on CX Transformation.
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CX World Tour 2021
Cultivating fruitful customer service experience through Chatbots
Key CX Trends in NorAm: A CX Network & Persistent Guide
Employee Engagement & Experiences (3E) featuring Coles Supermarkets
Industry Award - Persistent wins prestigious ISG Star of Excellence Award

Blog

Enabling Business Continuity by Preventing Salesforce Governor Limit Disruptions

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Blog

Salesforce CDP: Making Data-driven Configurable Targeting & End-to-End Marketing Automation a Reality in Healthcare Marketing

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Event

Persistent CX World Tour 2021-22

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Blog

Cultivating fruitful customer service experience through Chatbots

Read the blog

Report

Key CX Trends in NorAm: A CX Network & Persistent Guide

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Event

On-demand Webinar – Build a roadmap for innovative Employee Engagement & Experiences (3E) featuring Coles Supermarkets

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Awards & Recognitions

Persistent wins prestigious ISG Star of Excellence and four more awards for best in class CX

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Learn About Our Key Partners

Related Offerings & Solutions

Contact us

    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com