Rising Above the Competition
How to win the wide-open $350B digital lending race in India.
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Why digital lending needs transformation
Watch this leadership round table session, presented by Persistent & Salesforce, that features top names in the Indian BFSI sector.
In an era of significant change brought on by the COVID-19 pandemic, banks need to stand out by delivering more. Banks that leverage the right technology and create value by solving inefficiencies are predicted to come out on top.
What does it take to meet borrower expectations during a pandemic and adapt to the rapidly changing lending landscape, fast?
In this leadership roundtable organized by Salesforce, Persistent and ETCIO.com, experts will come together to deep-dive into some crucial topics, such as:
- Craft cutting-edge lending experiences
- Offer instant credit decisions and hyper-personalized loans
- Establish transparent and collaborative processes with borrowers
- Digitize and connect all departments for a single source of data truth
- Use data to provide deeply personalized CX
- Provide personalized offers based on deep customer insights
- Hear the steps organizations are taking to use open banking data
Panelists:
Dheemant Thacker
Head - Digital Banking,
Ujjivan Small Finance Bank
Abhishek Sharma
Chief Digital Officer,
L&T Financial Services
Vaibhav Joshi
Chief Digital Officer,
Equitas Small Finance Bank
Yashvendra Singh
Executive Editor,
ETCIO
Aabhinna Suresh Khare
Chief Digital Officer,
Bajaj Capital Ltd
Ankit Goenka
Head - Customer Experience,
Bajaj Allianz General Insurance Company
Jaideep Dhok
SVP,
Persistent Systems
Hitesh Sahijwaala
Regional Vice President,
Salesforce
