Updated on 07th July 2026

Persistent Systems Limited, its subsidiaries and affiliates and any other directly controlled entities as may exist from time to time hereinafter referred to as ‘Persistent’,‘we’, ‘us’ or ‘our’ , is committed to respect your privacy and choices. The statement highlights our privacy practices regarding Personal Data that we collect and store through this website and for the Personal Data that you provide us while interacting with us on our website (this “Site”) and participating in our events and campaigns.

I. Collection of Personal Data and its Processing
I.1 Personal Information that we process

For the purposes of this privacy notice, Personal Data is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of Persistent.

In general, you may browse our website without providing any Personal Information about yourself. However, we collect certain information such as:

  • Demographic, Identity and Contact Data: Personal Data that you provide via our website, including information you provide through forms on this Site (e.g., name, email address (Business or personal), contact number, designation, and company)
  • Device and Website Data: Information about your computer and about your visits to and use of this Site, such as your Internet Protocol (IP) address, demographics, your computers’ operating system, and browser type and information collected via cookies
  • Cookie related details are provided in the Cookie Policy
I.2 Use of your Personal Data

We use your Personal Data for the following purposes:

  • To provide better usability, troubleshooting and Site maintenance
  • To understand which parts of this Site are visited and how frequently
  • To provide access to desirable content based on your preferences
  • To process job applications (more details about which are available on corresponding portals of this Site)
  • To administer and provide services you request or have expressed an interest in, communicate with you for customer support, process transactions, send newsletters, updates, and promotional materials, seek your opinion and feedback, and personalize and/or tailor any communications we may send you.
  • To carry out advertising and market research based on behavioral metrics, geo-location data, demographic data, and marketing preferences we capture, and permit certain third-party companies to help us tailor advertising based on use.
  • To track your activity on our digital platforms and personalize and improve your experience, including creating an individual profile to understand and respect your preferences or for profiling purposes to personalize and/or tailor any marketing communications you may consent to receive.
  • To operate, improve, and maintain this Site, and to prevent fraud and abuse.
  • To use and share your Personal Data with third parties with whom we have a contractual relationship, such as connecting you with our empaneled carrier or broker for processing of claims.
  • To conduct processing necessary to fulfil other contractual obligations for the individual.
  • To comply with legal obligations and regulatory requirements
  • To investigate, prevent or take action regarding illegal activities, fraud, threats to our property or personnel and violations.

We process your Personal Data by relying on one or more of the following legal bases:

  • You have voluntarily submitted/ explicitly agreed to/ consented to us processing your Personal Data for a specific reason
  • The processing is necessary for the performance of the contract we have with you or to take steps to enter into a contract with you
  • The processing is necessary for compliance with a legal obligation we have
  • The processing is necessary for the purposes of a legitimate interest pursued by us

Where the processing is based on your consent, you have the right to withdraw your consent at any point in time. Kindly note that if the withdrawal of consent prevents us from continuing to provide our products and services, we reserve the right to discontinue or terminate those offerings following your withdrawal.

You may withdraw consent by contacting us with a written request to the contact details specified below in the ‘Contact Us’ section. Upon receipt of your request to withdraw your consent, the consequences of withdrawal will be communicated to you. Upon your agreement to the same, your request for withdrawal will be processed.

We process your Personal Data when it is in the legitimate interests of Persistent in connection with marketing, sales, promotion of services which we provide, or which are procured using our services and to improve and enhance the range of those services and offerings where permitted by applicable data privacy laws: We process your Personal Data in the following circumstances:

II. Disclosure of Personal Data and Data Recipients:

Persistent does not sell, share, rent, or lease personal data to third parties for their independent marketing or commercial purposes. Personal data is shared only on a need-to-know basis with trusted affiliates, service providers, and partners to deliver services, meet legal or contractual obligations, support legitimate business operations, or as otherwise described in this Privacy Notice. Appropriate safeguards are implemented to protect personal data in accordance with applicable laws.

We may disclose your Personal Data to third parties only where it is lawful to do so.

We share your Personal Data with:

  • Business partners
  • Service vendors
  • Authorized third-party agents; or
  • Contractors
  • Law enforcement authorities, government authorities, courts, dispute resolution bodies, regulators, auditors and any party appointed or requested by applicable regulators to carry out investigations or audits of our activities
  • Statutory and regulatory bodies, authorities (including the government) investigating agencies and entities or persons, to whom or before whom it is mandatory to disclose Personal Data as per the applicable law, courts, judicial and quasi-judicial authorities and tribunals, arbitrators and arbitration tribunals

We may also share your Personal Data under the following circumstances:

  • Need to provide you with products or services
  • Have a legitimate business reason for doing so
  • Have a legal obligation to do so. For e.g., to assist with detecting and preventing fraud
  • Have a requirement in connection with regulatory reporting, litigation or asserting or defending legal rights and interests
  • To respond to court orders, or legal process, or to establish our legal rights or defend against legal claims
  • If we are acquired by or merged with another company
III. Cross Border Data Transfer:

Your Personal Data may be transferred to and stored in countries outside your home country. This may include countries where our offices, service providers, or partners are located.

Adequate safeguards to ensure data protection are implemented for all cross-border transfers. These safeguards may include standard contractual clauses, data protection agreements, and technical and organizational measures to ensure the security and confidentiality of your Personal Data.

IV. Use of cookies:

Our Site uses cookies and similar technologies to enhance user experience. You can control cookie settings through your browser preferences. For detailed information, please refer to the Cookie Policy.

V. Rights Available to You:

Your rights in connection with Personal Data: Under certain circumstances, by law, you have the:

  • Right of access to your Personal Data (commonly known as a “Data Subject Rights Request”). This enables you to receive a copy of the Personal Data we hold about you.
  • Right to rectification of the Personal Data that we hold about you. This enables you to rectify and have any incomplete or inaccurate data we hold about you corrected.
  • Right to be informed about the collection and use of Personal Data.
  • Right to object to processing of your Personal Data where we rely on a legitimate interest (or those of a third party), and there is something about your situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
  • Right to request the restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of Personal Data about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Right of data portability/ transfer to another party.
  • Right to withdraw consent for processing of Personal Data where explicit consent has been sought. In the limited circumstances where you may have provided your consent to the collection, processing, and transfer of your Personal Data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact the Data Protection Officer through privacyofficer@persistent.com. Once we have received notification that you have withdrawn your consent, we will no longer process your Personal Data for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
  • Right to Erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it.
  • Right related to automated decision-making including profiling: You have the right not to be subject to a decision that is made solely through automated processing including profiling if it has a significant impact on you. We will only make such automated decisions when they are necessary to enter into or perform a contract with you, required by applicable law, or when you have given us your explicit consent as per applicable laws. Right to grievance addressal: You have right to grievance redressal in respect of any act or omission regarding the performance of obligations in relation to your Personal Data
  • Right to nominate: You have right to nominate, any individual who shall, in the event of death or incapacity, exercise the aforementioned rights on your behalf, in accordance with applicable privacy laws.
  • Right to contact your local data protection authority: If you have concerns with our protection of your Personal Data, you can register a complaint with your local data protection authority, subject to the applicable privacy laws.

We will acknowledge your request/grievance within 72hrs and your request within the timeframe as per applicable laws from the date of receipt of the request Please note that we may ask you to verify your identity before responding to such requests. You can assert your rights in the corresponding sections by contacting us at privacyofficer@persistent.com. Your request will be evaluated in accordance with the relevant privacy laws and legal obligations at the time of its receipt. These aforementioned rights will apply to Data Subjects only as per the applicable privacy laws.

VI. Children’s Data

The Website and Services are not directed to children (age as defined by applicable law), and we do not knowingly collect personal information from children.

If we become aware that a child has provided us with personal information, we will take steps to delete such information or obtain verifiable parental consent, as required by law.

VII. Security of your Personal Data

Persistent intends to protect your Personal Data and to maintain its accuracy, and we implement reasonable administrative, physical security, and technical controls in order to safeguard your Personal Data from accidental or unlawful destruction, loss, unauthorised access, use, alteration, transmission and disclosure.

We train our employees about the importance of maintaining the privacy and security of your Personal Data. We ensure that the third parties who provide services to us are under appropriate contracts and take appropriate security measures to protect your Personal Data in line with our policies

VIII. Retention of your Personal Data

Personal Data will not be retained for a period more than necessary to fulfil the purposes outlined in this privacy notice unless a longer retention period is required by law or for directly related legitimate business purposes.

IX. Partner Websites

Persistent provides links to third-party websites and services. However, Persistent is not responsible for the privacy statements, practices, or the contents of such third-party websites.

X. How to contact us

If you have any questions regarding our privacy practices or this privacy notice, please contact our DPO at privacyofficer@persistent.com

Alternately you can write to us at:
Data Protection Officer
Persistent Systems Ltd
Bhageerath, 402 E, Senapati Bapat Road
Pune – 411 016,
State: Maharashtra
Country: India

XI. Updates to this Privacy Notice

Persistent may change the data privacy practices and update this privacy notice as and when the need arises or required by law, and the same will be made available on the Site.