Client Success

Featured Insight
Intelligent automation helps businesses enhance customer experience, improve employee productivity, and meet the changing needs of the industry. Unfortunately, most companies cannot realize the benefits of intelligent automation due to complex, siloed IT with disparate systems and data sources.
Persistent has over 14 years of experience in delivering intelligent automation solutions to global enterprises. Persistent leverages its intelligent automation expertise, multi-industry knowledge and its strong low-code platform alliances to build high impact, future-proof enterprise grade applications in weeks, not months and years.
Transform your business with process mining and discovery to streamline processes, cut costs, and enhance productivity.
Automate repetitive processes across the enterprise, reducing manual tasks, increasing speed, and removing human error.
Empower Citizen Developers, reduce IT skills dependency to unlock the power of digital transformation faster.
Deploy highly intelligent chatbots for typed and vocal interactions. Capture the true intent of the customer through context and non-verbal cues.
Realize business goals and automate faster with Intelligent Automation Center of Excellence (CoE)
A winning combination of digital engineering expertise, client relationships, employee resilience, and operational excellence
Skills in adjacent technology, such as ISVs and hyperscalers which power a digital mosaic that integrates multiple technologies
Multiple automation centers of excellence that enable consistent, high-quality development, delivery and support
Well-established product engineering background with platform-focused market accelerators and connectors that are configurable and speed up time-to-market.
Deep partnerships across the ecosystem with market leaders such as Appian, OutSystems, UiPath, Software AG, Microsoft, and Unqork.
Cultivating fruitful customer service experience through Chatbots
Persistent will update your request, which will take no longer than 3 business days
Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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