The Persistent European Salesforce Practice bundles more than 18 years of Salesforce experience in a diverse team of dedicated experts across Germany, UK, France, Switzerland, Romania, Poland and Lithuania. With our deep industry expertise and vast cross-cloud experience, we deliver end-to-end solutions for our customers to turn their business challenges into business opportunities.
From mid-market to enterprise business – our concept as a boutique Salesforce partner at enterprise scale allows us to always provide the right setup for every customer. And since we believe that complex transformations require close partnerships, we are always close to our clients with 11 offices and local resources in many cities in Europe.
The CX World Tour brings celebrity keynote speakers & interactive workshops to 5 major cities around the globe.
Not every customer is able to define its digital roadmap. With our digital greenhouse offering, strategy consulting and impulse workshops we help customers to define a vision, deduct relevant use cases and leverage the Salesforce ecosystem to tackle their business challenges.
We have developed a broad set of accelerators and ready-to-use industry solutions that tackle the most frequent and most relevant pain points in a specific industry or a field of business.
After go-live we support our customers with ongoing services from hypercare over managed services to end-to-end campaign management to increase tool adoption, ROI and satisfaction.
Our typical project approach – or what we call “Adapted Waterfall”
A Snapshot of our European Salesforce customers
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Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.