Salesforce for Healthcare and Life Sciences

HUB services constitute specialized solutions specifically tailored to the complexities of pharma. The services offer a coordination platform for managing complex specialty drugs, supporting patient support programs and integrating healthcare providers, patients, and payers. Through Specialty Pharma HUB services, pharmaceutical companies will lead in fostering patient adherence, better accessibility, and consequently improved health outcomes.

Cell and Gene Therapy (CGT) marks a revolutionary change in healthcare, emphasizing detailed patient data management and treatment development. Our service prioritizes the patient, streamlining the CGT process for practical use. We provide a smooth therapy experience, managing all stages from enrollment to post-treatment monitoring, improving patient outcomes and satisfaction. Our sophisticated orchestration platform simplifies the management of a patient’s CGT journey, from beginning to infusion.

The Guided Test Order and the CX solutions in oncology are transforming the diagnostic arena. The solutions also assist healthcare personnel in the complex procedure of ordering diagnosis testing at the same time, they improve the patients experience by providing effective communication during each stage of this test trip. Consequently, this leads to a cost-effective and patient-oriented approach to the diagnosis for oncology.

It is vital to integrate CRM systems for both payors and providers to enhance collaboration across the health ecosystem. Such advanced technology enables insurance payors to communicate easily with healthcare providers and share information, thus reducing administration requirements and promoting patient care integration towards better overall health service delivery.

Integration with MuleSoft API Economy for Healthcare will promote the dawn of connectivity and interoperability. Through MuleSoft’s powerful integrative abilities, care companies can construct a coherent single-system environment that enables smooth interoperability and ensures sharing of information through different systems. This in turn improves operational efficiency, better patient management and capability to accept new demands in healthcare and regulatory requirements.

Unlike standard outsourcing, intelligent Managed Services in healthcare involve deploying innovative technologies and data analysis. Using artificial intelligence and machine learning to optimize healthcare systems’ resource management enhances data protection. It engages patients in service provision while providing an intelligent way of actively controlling healthcare services, thus resulting in increased efficiency and better provider-patient results.

Digital Front Door transforms patient’s access to health care services. This elaborate digital solution offers patients a convenient way of booking appointment times, retrieving their health files, as well as interacting with doctors/physicians. The Digital Front door provides a smooth and user-friendly digital environment that increases patients’ satisfaction with care, improves their access to care, and assists in developing a more patient-oriented healthcare model.

CX SIMD is a group of solution-based systems designed to improve the patients’ and the health providers’ experience, which entails a user-friendly interface and custom patient assistance programs through various specialty medical devices. Besides meeting an user’s expectations, SIMD aims to create trust and satisfaction.