Awards and Recognitions

Persistent Named a Leader in ISG Provider Lens™ 2025 for Digital Engineering Services

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Persistent: Leader in ISG Digital Engineering Services 2025

Persistent Systems has been named a Leader across all four quadrants in the ISG Provider Lens™ Digital Engineering Services 2025 report. This recognition highlights our continued leadership and innovation in delivering advanced, GenAI-powered engineering solutions across industries.

Persistent Systems uses data analytics and GenAI to ideate, create, test and simulate new digital products and service designs.

What Sets Us Apart

Design and Development (Products, Services and Experiences)

Integrated Customer/User Engagement

Persistent delivers a differentiated experience transformation approach by combining human-centric design with GenAI and rapid prototyping. Our scalable UX and AR/VR capabilities ensure engaging, intuitive interfaces that align with client goals.

Key Highlights:

  • Scalable GenAI-led solution blueprints and UX design
  • Samex Design System for standardization
  • Channel-specific, brand-enhancing experiences

Integrated Customer/User Engagement

Intelligent Operations

Persistent enhances customer journeys through AIoT-enabled CX platforms, including PiBot, PIQE, and Knowledge Experience.

Key Highlights:

  • GenAI-led CX automation & testing
  • IoT-integrated CX delivery systems
  • Cybersecurity and compliance-backed support measures

“Persistent Systems has implemented connected product and support solutions with AIoT solutions, enabling clients to monitor and manage products in real time.”

Dr. Tapati Bandopadhyay, ISG

Intelligent Operations

Intelligent Operations

Our deep partnerships with AWS, Azure, Salesforce, and GenAI drive domain-specific, intelligent operations to support predictive insights and remote monitoring.

Key Highlights:

  • Cloud-led ops with industry-specific solutions
  • Unified IT visibility via IoT Control Tower
  • Outcome-assured transformation backed by U.S. client success

Platform and Applications Services

Intelligent Operations

Persistent is modernizing platforms through PlatformX, PCloud, and the Connector Factory. Our GenAI for Uberized Platforms strategy seamlessly integrates predictive models and automation within multimodal systems.

Key Highlights:

  • Multicloud Management Platform for resilient ops
  • Dedicated Data Strategy & Governance practice
  • GenAI expansion for platform engineering and client personalization

“Persistent continues investing in and expanding its GenAI platform engineering capabilities—developing advanced GenAI models and integrating multimodal systems”

Dr. Tapati Bandopadhyay, ISG

Why This Matters

Being named a Leader across all quadrants by ISG demonstrates our proven ability to:

  • Drive next-gen digital transformation using GenAI
  •  Create unique customer experiences at scale
  • Deliver domain-specific engineering solutions with measurable outcomes

About the ISG Provider Lens™ Report

The ISG Provider Lens™ Digital Engineering Services 2025 report assesses vendors based on their capabilities, strategic direction, and competitive strengths across four categories: Design & Development, CX/User Engagement, Intelligent Operations, and Platform Services.

Download the full report to explore how Persistent can help your enterprise drive GenAI-led digital transformation.

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    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com