- Persistent named a Leader for Insurance Digital Engineering Services
- Recognition of strengths in product strategy, engineering, and modernisation
- Strategic insights for technology, marketing, sales, and operations professionals
- Comprehensive evaluation of provider capabilities, market presence, and innovation
Persistent Named Leader in ISG Provider Lens® 2025: Insurance Digital Engineering Services
The report, authored by Ashish Jhajharia and published by ISG, evaluates service providers on digital engineering capabilities for insurance, focusing on their ability to design, modernize and operationalize insurance ecosystems.
Key Highlights
Why this Matters
Insurers lean on digital engineering partners to modernize legacy systems, accelerate innovation and deliver seamless policyholder experiences. As competition mounts, customer expectations evolve and regulatory complexity intensifies, the path to success hinges on partners that can provide agile, cloud-native and API-driven solutions, tailored to insurance processes.
The digital engineering market for insurance grew by 36% in annual contract value—a whopping 90% above the five-year average!
Over 25 acquisitions in this space show just how fast innovation is happening.
Insurers with modern digital platforms see higher NPS scores and better efficiency, driving real growth.
Transforming Insurance
Persistent stands out for its comprehensive product and platform strategy, advanced engineering capabilities and proven track record in modernizing insurance software portfolios. With over a 26,000-strong global workforce and $1.4 billion in revenue for FY25, Persistent delivers:
- Innovative design-thinking frameworks for rapid digital solution development
- Microservices and API-led connectivity for scalable, user-centred platforms
- Legacy system modernization to enhance efficiency, resilience and security
- Product sustenance and support to optimize operations and transition to advanced solutions
Persistent improves scalability, reduces costs and fosters innovation, strengthening our clients’ competitive positioning in a rapidly evolving insurance market.
About the ISG Provider Lens® Quadrant Report
The ISG Provider Lens® Quadrant Report offers IT decision-makers transparency on the strengths and weaknesses of service providers, differentiated positioning by segment and a global market focus. It serves as a strategic guide for insurers evaluating partners to support digital transformation, enhance customer experience and optimize operational efficiency.
Discover how Persistent can help you modernize operations, accelerate innovation and deliver superior policyholder experiences.
For more information, download the full ISG Provider Lens® Quadrant Report: Insurance Digital Engineering Services (November 2025, Global).
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