The Client
A global energy solutions provider delivers critical control systems that power large-scale energy production and monitoring across multiple regions. The organization faced the dual challenge of maintaining operational continuity while evolving its technology to support increasing demands for renewable energy. These systems are essential for ensuring reliable energy operations and adapting to evolving market needs.
The Challenge
The provider sought a strategic partner to support the lifecycle management and continued evolution of its control systems. The existing systems, developed over time in multiple programming languages including JavaScript, Python, Ruby, and C#, were supported by a long-standing vendor with deep institutional knowledge. Transitioning to a new partner required careful planning to ensure business continuity and effective knowledge transfer.
The organization’s goal was to enhance system scalability, reliability, and engineering efficiency while aligning with its long-term modernization roadmap. It was essential to find a partner who could seamlessly integrate with internal teams, support ongoing innovation, and contribute to a shared culture of continuous improvement.
The Solution
Persistent brought deep expertise in product engineering and tools-driven modernization to the engagement. To ensure a seamless transition, Persistent established a dedicated Offshore Development Center (ODC), building a 100+ member team across development, testing, and project management roles within just three months. Persistent’s proprietary ExtenSURE framework played a pivotal role in conducting a six-week due diligence process, enabling a deep analysis of the client’s codebase and architecture. This effort identified opportunities for optimization in maintainability, security, and efficiency, laying the groundwork for a comprehensive modernization roadmap.
Innovative practices, including Generative AI-enabled engineering, were introduced, enabling regular release cycles across IIoT (Industrial Internet of Things), data, and cloud platforms. Test automation further improved delivery efficiency and accelerated feature development. By transitioning control systems to a MACH architecture, Persistent enabled a cloud-native, scalable framework to support future cloud-native initiatives.
Close collaboration was key. Persistent fostered a “One-Team” culture, aligning closely with the client’s engineers and stakeholders to ensure seamless communication and shared ownership of outcomes. Continuous improvement initiatives, supported by Persistent’s Delivery Excellence model, helped streamline processes and enable productivity gains.
The Outcomes
Persistent’s collaborative approach enabled the client to make meaningful progress in support of its long-term technology strategy:
- High Availability: Ensured 99.99% availability for mission-critical telemetry control systems.
- Future-Ready Architecture: Delivered a scalable, modern foundation aligned with the client’s roadmap for innovation.
- Accelerated Development: Enabled faster release cycles and streamlined operations through automation and AI-driven tools.
This collaboration underscores Persistent’s ability to deliver trusted, high-impact support change for complex technology environments. By aligning with the client’s vision, Persistent helped lay the foundation for continued innovation in a dynamic global energy landscape.
