In this episode of Re(AI)magine Conversations, Ajay Yadav, VP Sales at Persistent Systems, is joined by Travis Norenberg, GenAI Solution Architect at Google Cloud, to explore why most enterprise AI initiatives fail to move beyond pilots and what it truly takes to scale AI responsibly across the enterprise.
The conversation opens with a clear reality check. AI dominates boardroom agendas, yet the majority of initiatives remain trapped in siloed experiments. Travis explains how organizational fragmentation, disconnected data and isolated teams prevent enterprises from realizing meaningful ROI. Ajay adds perspective from the field, highlighting how pilots often solve narrow problems while leaving core workflows untouched.
From there, the discussion shifts to what separates scalable AI programs from stalled ones. A unified platform approach becomes critical. AI must be connected to enterprise data, embedded into workflows and designed as an operating capability rather than a collection of tools. Both speakers emphasize that scale is not achieved through models alone, but through architecture, integration and intentional design.
Security, governance and responsible AI form the next layer of the conversation. As adoption grows, enterprises must address auditability, access controls, compliance and human accountability from day one. Travis outlines why security cannot be retrofitted and how enterprise-grade guardrails are essential for trust. Ajay reinforces this with examples from regulated industries such as BFSI and healthcare, where governance is foundational to any AI deployment.
Real-world use cases bring the discussion to life. Travis shares how Google Cloud customers are deploying agentic AI for fraud detection, claims processing and personalized financial services by breaking down data silos and orchestrating actions across systems. Ajay highlights a field sales intelligence deployment for a global consumer company, where agents interact directly with enterprise data to deliver real-time insights, enabling smarter conversations, faster decisions and measurable top-line impact.
The episode closes with a forward-looking view. Agentic AI is not just a technology evolution. It represents a shift in how enterprises operate. From reactive tools to systems that reason, act and learn across the organization. When built on scalable platforms with strong governance and deep integration, AI becomes a durable business capability rather than a short-lived experiment.
Join the conversation Contact us at podcasts@persistent.com.
Speakers
Ajay Yadav, VP Sales, Persistent Systems
Travis Norenberg, GenAI Solution Architect, Google Cloud
