In this episode, Hansa Iyengar of HFS Research joins Barath Narayanan and Jaideep Dhok from Persistent Systems to examine how generative and agentic AI are redefining talent strategies in banking and financial services.
Together, they unpack the strategic imperatives of AI adoption in BFSI—balancing innovation with regulatory rigor, addressing legacy technical debt, and need to advance toward a synergistic “Humans + AI” workforce. The discussion underscores why foundational human skills—adaptability, empathy, and problem-solving—are essential for future-ready organizations.
Discover how Persistent is partnering with BFSI leaders to architect talent transformation that balances automation with human insight for sustained competitive advantage.
Join the conversation! Contact us at podcasts@persistent.com
Speakers-
Barath Narayanan, Global BFSI & Europe Head, Persistent
Hansa Iyengar, BFSI & IT Services Practice Leader, HFS
Jaideep Dhok, COO Technology, Persistent