Persistent × SKAN.ai: Redefining Enterprise Process Intelligence

Transforming Enterprise Operations with Privacy-First AI and Agentic Automation

Across industries, enterprises are discovering that innovation is constrained not by ideas but by fragmented, opaque processes spread across countless systems, an even heavier burden in regulated sectors like healthcare and BFSI. The Persistent–SKAN.ai partnership tackles this by combining Persistent’s systems integration expertise with SKAN’s privacy-first process intelligence platform, which captures high-fidelity workflow data across legacy and modern applications without backend integration.

Together, they surface hidden workflow variants, generate granular process telemetry, and enable intelligent agents to automate even the most complex, exception-heavy processes. The result is that operations leaders can reinvent claims, onboarding, underwriting, and asset servicing using digital twins, predictive analytics, and agentic AI, transforming manual and error-prone work into seamless and intelligent automation.

The Unique Edge

Digital transformation, hybrid work, and compliance-heavy operations are creating new levels of complexity for enterprises. AI-powered process intelligence has become essential for managing this complexity, accelerating decision-making, and reducing operational costs.

What makes the Persistent–SKAN.ai partnership uniquely powerful:

Privacy-First, Zero-Integration Platform

SKAN captures workflows across Citrix, Mainframe, desktop, and web applications—without any backend integration. The result: rapid deployment, real-time visibility, and enterprise-grade security.

Agentic Automation, End-to-End

Intelligent agents trained on real user workflows automate multi-step processes—claims, onboarding, collections, compliance—delivering measurable business outcomes.

Industry-Tuned Solutions

Persistent brings deep healthcare, BFSI, and enterprise operations expertise, ensuring every AI solution aligns with regulatory demands and operational realities.

Responsible AI Built In

Privacy-by-design, encryption, and explainable AI (InferNet) ensure compliance, transparency, and audit readiness for regulated industries.

Proven Enterprise Impact

40–60% faster onboarding, $50M+ in cost savings, 31% productivity gains, and 9× faster insights across 200+ processes.

Industry-Ready Offerings

Healthcare Payers: Claims Optimization & Member Experience

SKAN’s platform helps payers optimize claims, member onboarding, and contact center operations—cutting costs and improving experience through real-time visibility and automation.

Key Benefits:

60% faster onboarding
$50M+ cost savings
Real-time visibility across 20+ applications

Banking & Insurance: Agentic Automation for Core Processes

Together, we deliver agentic automation for underwriting, collections, and asset servicing—enabling faster decisions, reduced manual effort, and improved compliance.

Key Benefits:

AI agents trained on real workflows
31% productivity boost
Support Automation: Resolve inquiries faster with integrated ticketing systems.
Audit-ready automation

Enterprise Operations: Digital Twins & Predictive Optimization

SKAN and Persistent empower operations leaders with digital twins, predictive analytics, and AI agents that optimize workflows, reduce variability, and drive continuous improvement.

Key Benefits:

End-to-end visibility without backend integration
Predictive analytics for actionable insights
Rapid deployment and secure implementation

Real Impact, Proven at Scale

The Persistent × SKAN.ai partnership delivers measurable enterprise impact. Organizations streamline workflows, reduce manual effort, and reclaim critical time for strategic initiatives. At the same time, they achieve greater operational efficiency, enhanced compliance, and faster, data-driven decision-making across the business.

Metrics:

40% increase in productivity

$200M+ value delivered across 200+ processes

9x faster time-to-insight vs traditional methods

50% reduction in processing time

The Future of Intelligent Operations Starts Here

The Persistent–SKAN.ai partnership is shaping the next generation of enterprise process intelligence. Together, we’re developing advanced industry use cases, expanding agentic automation capabilities, and enabling organizations to unlock the full value of their operations.

As AI becomes the foundation of enterprise transformation, we’re committed to helping organizations operate with clarity, speed, and confidence.

Smarter decisions. Faster workflows. Secure, trusted AI—at enterprise scale. This is the Persistent and SKAN.ai advantage.