Persistent Retail Agentic AI Center of Excellence (PiRACE)
Create smarter, more responsive, and loyalty-driven retail experiences— powered by PiRACE, Persistent’s Retail Agentic AI Center of Excellence.
Today’s shoppers expect fast, frictionless, and personalized experiences at every touchpoint—whether they’re browsing online, shopping in-store, or interacting via apps and chatbots.
PiRACE empowers Consumer Tech brands to deliver these experiences by embedding autonomous, intelligent decision-making into everyday operations. Whether it’s predicting demand, optimizing last-mile delivery, or tailoring real-time promotions—our PiRACE Agentic AI capabilities allow retailers to respond faster and more meaningfully to customer needs.
Benefits
Keep shelves stocked before customers feel the gap
Anticipate inventory needs with autonomous replenishment, minimizing both stockouts and overstocking.
Deliver faster, smarter fulfillment—without overextending ops
Optimize last-mile delivery and order orchestration in real-time, aligned with demand and capacity.
Build loyalty with pricing that feels fair and personalized
Dynamically adjust pricing and promotions to stay competitive while strengthening customer trust.
Make every interaction personal—at scale
Use shopper data and behavioral cues to create hyper-personalized shopping experiences.
Reduce operational friction and manual decision fatigue
Let intelligent agents handle complex workflows, freeing up teams to focus on high-impact tasks.
Turn insights into actions—faster
Empower teams with AI agents that sense, decide, and act autonomously, in real time.
Offerings & Solutions
Personalized Pricing & Promotion Optimization
Offer relevant, competitive prices and targeted promotions to boost conversions while protecting margins.
Hyper-Personalized Shopper Assist
Deliver tailored assistance and recommendations based on each shopper’s behavior and preferences, in real time.
Dynamic Fulfillment & Last-Mile Optimization
Align every order with real-time fulfillment capacity for consistently seamless delivery experiences.
Smart Inventory Replenishment
Predict and fulfill inventory needs before shelves run low—so customers always find what they want.
Client Success
Client Success
Client Success
Client Success
Why Persistent?
PiRACE Backed Retail-First Intelligence
Our AI solutions are grounded in consumer behavior—not just data science—helping you meet real human needs.
Built for Business, Not Just IT
We combine domain expertise, design, and technology to deliver AI that drives measurable customer impact.
Scalable Innovation with Trusted Partners
From commerce platforms to cloud ecosystems, our partnerships ensure seamless integration and accelerated results.
News & Insights
Access insights from our latest thinking around Consumer Tech
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