Operations make or break your digital banking experiences—particularly in moments that matter| Persistent Systems Events

Operations make or break your digital banking experiences—particularly in moments that matter

As financial institutions prepare to respond to the pandemic, delivering seamless and real-time digital customer experiences has become crucial. However, in order to properly service customers in this digital age, building a robust back-end operations system is important.
Watch this webinar from American Banker as speakers from Persistent and Marcus by Goldman Sachs discuss how to prioritize making short-term sacrifices in order to yield lasting relationships with your customers.

In this session you will learn:

  • How to develop lasting digital relationships with customers – especially during challenging times
  • Why your front-end customer experience is only as good as your back-end operations
  • How to prioritize short-term initiatives that deliver long term value to your customers

On-demand Webinar by American Banker with Persistent and Marcus by Goldman Sachs

Speakers and Moderator:

Doug Villone | Persistent Systems Events

Doug Villone

Head of US Operations, Marcus by Goldman Sachs

Bipin Sahni, Chief Strategy Officer at Persistent Systems

Bipin Sahni

Chief Strategy Officer, Persistent Systems

Penny Crosman | Persistent Systems Events

Penny Crosman

Executive Editor, Technology, American Banker

Contact us

You can also email us directly at info@persistent.com.

You can also email us directly at info@persistent.com