The shock of COVID-19 has reverberated around the financial services sector and will change the trajectory of the industry for years to come. Institutions have responded to initial challenges posed by branch and office closures, as well as supporting the evolving government response through programs like the Payroll Protection Program, and have learned from the experience. Join an informal conversation with industry insiders to discuss how the first half of 2020 will change how banks and financial institutions operate for the long term.
Chief Strategy Officer,
Associate Director, Centre for Digital Banking & Finance, The London Institute for Banking & Finance