Persistent Retail Agentic AI Center of Excellence (PiRACE)

Persistent Retail Agentic AI Center of Excellence (PiRACE)

Create smarter, more responsive, and loyalty-driven retail experiences— powered by PiRACE, Persistent’s Retail Agentic AI Center of Excellence.

Today’s shoppers expect fast, frictionless, and personalized experiences at every touchpoint—whether they’re browsing online, shopping in-store, or interacting via apps and chatbots.

PiRACE empowers Consumer Tech brands to deliver these experiences by embedding autonomous, intelligent decision-making into everyday operations. Whether it’s predicting demand, optimizing last-mile delivery, or tailoring real-time promotions—our PiRACE Agentic AI capabilities allow retailers to respond faster and more meaningfully to customer needs.

Benefits

Keep shelves stocked before customers feel the gap

Anticipate inventory needs with autonomous replenishment, minimizing both stockouts and overstocking.

Deliver faster, smarter fulfillment—without overextending ops

Optimize last-mile delivery and order orchestration in real-time, aligned with demand and capacity.

Build loyalty with pricing that feels fair and personalized

Dynamically adjust pricing and promotions to stay competitive while strengthening customer trust.

Make every interaction personal—at scale

Use shopper data and behavioral cues to create hyper-personalized shopping experiences.

Reduce operational friction and manual decision fatigue

Let intelligent agents handle complex workflows, freeing up teams to focus on high-impact tasks.

Turn insights into actions—faster

Empower teams with AI agents that sense, decide, and act autonomously, in real time.

Offerings & Solutions
Personalized Pricing & Promotion Optimization

Offer relevant, competitive prices and targeted promotions to boost conversions while protecting margins.

Hyper-Personalized Shopper Assist

Deliver tailored assistance and recommendations based on each shopper’s behavior and preferences, in real time.

Dynamic Fulfillment & Last-Mile Optimization

Align every order with real-time fulfillment capacity for consistently seamless delivery experiences.

Smart Inventory Replenishment

Predict and fulfill inventory needs before shelves run low—so customers always find what they want.

Client Success

Persistent's Shopify Implementation for Seamless E-Commerce

Client Success

International Beer and Wine Producer Accelerates Go-To-Market by 20% with GenAI

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Client Success

Persistent collaborates with Parc Spirou to revolutionize customer query management and improve visitor experiences

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Client Success

Leveraging Generative AI and Google Cloud for increased customer retention and revenue

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Why Persistent?

PiRACE Backed Retail-First Intelligence

Our AI solutions are grounded in consumer behavior—not just data science—helping you meet real human needs.

Built for Business, Not Just IT

We combine domain expertise, design, and technology to deliver AI that drives measurable customer impact.

Scalable Innovation with Trusted Partners

From commerce platforms to cloud ecosystems, our partnerships ensure seamless integration and accelerated results.

News & Insights

Access insights from our latest thinking around Consumer Tech

Why AI for retail is a change agent in the European value chain

Blog

Why AI for retail is a change agent in the European value chain

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Headless Composable Commerce powered by the MACH architecture

Blog

Revolutionizing E-Commerce: Realising the Power of Headless Composable Architecture

Read the Blog

Data-Driven Planning and Tracking

Blog

Last-mile Delivery: The Power of Data-Driven Planning and Tracking

Read the Blog

Related Offerings & Solutions

Contact us

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    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com