Migration Solution for Amazon Connect

Streamline and simplify migrations from Avaya, Cisco, and Genesys to Amazon Connect.

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Streamline
Streamline

Quickly extract resources from the source system and accurately configure them on Amazon Connect.

Simplify
Simplify

Easily migrate agents, and automatically log all transactions.

Optimize
Optimize

Improve efficiency by accelerating migrations, ensuring accurate results, and making auditing easier, too.

Migration Solution for Amazon Connect: An Overview

Starfish Migration Solution for Amazon Connect accelerates the process of migrating agent resources from Avaya Contact Center Elite, Avaya Contact Center Elite Multichannel, Cisco Unified Contact Center Enterprise, and Genesys Engage.

It’s easy to use, with an intuitive interface that simplifies the complexity of migrating agents, all at once or over time, on any schedule.

For an overview of Starfish Migration Solution for Amazon Connect, view the video. For more details, visit the Starfish page at the AWS Marketplace.

To learn about migrating communication resources to Avaya, Cisco, Genesys, Microsoft Teams and more, see the Starfish Migration Solution page.

Starfish - Part of Persistent Systems: Automation Platform

Starfish - Part of Persistent Systems: Automation Platform

Key Features

Contact Center Integrations

Integrates with Avaya, Cisco, and Genesys communications systems.

Intuitive User Interface

Monitor the progress of your migration in real time with a simple, easy-to-use portal.

Proven Automation Technology

Quickly and accurately process migration workflows from legacy systems using the Starfish Automation Platform.

Extensive Auditing and Logging

The results of every workflow and task are logged, maintained, and displayed in the transaction log.

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To find out more about migration solution for amazon connect

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    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com