Technology Adoption Program (TAP) for Salesforce Implementation

Unleash the full potential of your Salesforce implementation with Persistent’s Technology Adoption Program (TAP).

TAP ensures that you get the most of your Salesforce investment. Let Persistent’s Salesforce Experts help you identify untapped opportunities to deliver exceptional customer experience. With TAP, you can discover various ways in which you can use Salesforce to unlock business growth.

Challenges:

Many businesses lack the expertise needed to use the technology they’re implementing. If your organization has undergone a Salesforce implementation, chances are you’ve experienced everything from project delays to not fully understanding what your Salesforce instance has to offer.

Businesses need expert help consulting on Industry Clouds and the path to go forward toward optimum usage. This is where Persistent’s TAP can help.

We provide expert advice to grow the adoption of your overall Salesforce ecosystem.

Technical Assessment

Functional Assessment

Learnings & recommendations

The program provides a technical and functional assessment of your current Salesforce implementations. The assessment results in recommendations to improve adoption and performance.

Workshop

What is TAP workshop

• Map existing vs. expected usage of systems
• Demonstrate possibilities for ease of operations
• Salesforce and surrounding technology features and recommendations
• Develop proactive journey maps
• Review architecture and new Salesforce feature release mapping

Outcomes:

Drive Salesforce Usage

Increase productivity of administration and end users.

Decrease business and technical debt

Efficenintly maintain customizations