Opportunity Analysis
Here, the solution tracks the three most important KPIs (end-to-end duration of opportunity in the system, time to process paperwork, time to allocate resources) against business opportunities.
Businesses produce massive amounts of operational data. But they often struggle to harness it for end-to-end visibility across process flows. Many LtO processes were established years ago and need to evolve. If they don’t, the business will face challenges such as revenue leakage and longer time to close opportunities.
LtO is an end-to-end approach to managing the customer lifecycle. Like many enterprises, your opportunity data comes from your CRM, ERP or even your various homegrown systems. Spanning multiple business functions (Procurement, Sales, Finance, Talent), it can be hard to extract the data you need because it’s locked away. How your Salesforce system has been implemented, for example, will massively affect what you can and can’t see—and do—when you analyze opportunity data.
Persistent’s LtO process mining solution, has Software AG’s Business Process Management and Automation platform, ARIS, and integration as a service, webmethods.io, at its core. Harnessing our understanding of how data flows through systems, the solution is engineered to help businesses gather opportunity data—no matter where it sits—and accelerate time to operational excellence.
Expect tangible results across 5 business use cases:
Here, the solution tracks the three most important KPIs (end-to-end duration of opportunity in the system, time to process paperwork, time to allocate resources) against business opportunities.
Paperwork duration is the time spent in legal negotiations. Here, you can identify what percentage of paperwork is completed over what period of time. The next step is to optimize the process based on these insights.
This analysis correlates the impact of process delays to a monetary value. The allocation readiness dashboard will show how long resource allocation is taking. Longer resource allocation times can lead to revenue leakage so it’s imperative to get this right.
Use dashboarding to see how long leads stay in the opportunity process. Here, insights will show how a series of small process changes can lead to an overall improvement in the opportunity process.
Process compliance is imperative in any business. Here, it’s possible to capture important variations within the LtO process and remodel them for better conformance and compliance.
Over 30 years+ engineering experience. Our engineers know our vendor partner’s software inside out. And we understand how to engineer your systems and applications to get the data you need. We are winners of the ISG Star of Excellence Award worldwide.
Our teams bring best practices from product development, coupled with deep technical expertise and industry knowledge. This results in highly relevant products and accelerators that reduce go-live time by 50% and ensure solutions that truly connect with the end user.
Our partnerships with leading platform providers enable you to build the right solution for today and the ability to innovate for tomorrow. We are certified professional partners for Software AG’s ARIS and webMethods.io.
(*) Asterisk denotes mandatory fields
(*) Asterisk denotes mandatory fields