Machine Learning BOTS: It’s Good News for the Enterprise
Advances in AI technologies like Natural Language Processing (NLP), Deep learning (DL) and machine Learning (ML) have created intelligent BOTs that are set to impact every aspect of enterprise processes and workflows.
The BOTs are helping enterprises convert labyrinthine processes to simpler forms that are revolving around customer experiences and are being converted from system of records to system of engagements. The variety of enterprise processes and workflows that can be converted in this manner will continue to increase as businesses continue to take lead in adopting intelligent BOTs.
Here are a few enterprise scenarios that users are already experiencing or will see in near future.