Persistent Named a Leader in ISG Provider Lens™ 2025 for Digital Engineering Services
Persistent Systems has been named a Leader across all four quadrants in the ISG Provider Lens™ Digital Engineering Services 2025 report. This recognition highlights our continued leadership and innovation in delivering advanced, GenAI-powered engineering solutions across industries.
What Sets Us Apart
Design and Development (Products, Services and Experiences)
Persistent delivers a differentiated experience transformation approach by combining human-centric design with GenAI and rapid prototyping. Our scalable UX and AR/VR capabilities ensure engaging, intuitive interfaces that align with client goals.
Key Highlights:
- Scalable GenAI-led solution blueprints and UX design
- Samex Design System for standardization
- Channel-specific, brand-enhancing experiences
Integrated Customer/User Engagement
Persistent enhances customer journeys through AIoT-enabled CX platforms, including PiBot, PIQE, and Knowledge Experience.
Key Highlights:
- GenAI-led CX automation & testing
- IoT-integrated CX delivery systems
- Cybersecurity and compliance-backed support measures
“Persistent Systems has implemented connected product and support solutions with AIoT solutions, enabling clients to monitor and manage products in real time.”
Dr. Tapati Bandopadhyay, ISG
Intelligent Operations
Our deep partnerships with AWS, Azure, Salesforce, and GenAI drive domain-specific, intelligent operations to support predictive insights and remote monitoring.
Key Highlights:
- Cloud-led ops with industry-specific solutions
- Unified IT visibility via IoT Control Tower
- Outcome-assured transformation backed by U.S. client success
Platform and Applications Services
Persistent is modernizing platforms through PlatformX, PCloud, and the Connector Factory. Our GenAI for Uberized Platforms strategy seamlessly integrates predictive models and automation within multimodal systems.
Key Highlights:
- Multicloud Management Platform for resilient ops
- Dedicated Data Strategy & Governance practice
- GenAI expansion for platform engineering and client personalization
“Persistent continues investing in and expanding its GenAI platform engineering capabilities—developing advanced GenAI models and integrating multimodal systems”
Dr. Tapati Bandopadhyay, ISG
Why This Matters
Being named a Leader across all quadrants by ISG demonstrates our proven ability to:
- Drive next-gen digital transformation using GenAI
- Create unique customer experiences at scale
- Deliver domain-specific engineering solutions with measurable outcomes
About the ISG Provider Lens™ Report
The ISG Provider Lens™ Digital Engineering Services 2025 report assesses vendors based on their capabilities, strategic direction, and competitive strengths across four categories: Design & Development, CX/User Engagement, Intelligent Operations, and Platform Services.
Download the full report to explore how Persistent can help your enterprise drive GenAI-led digital transformation.
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