How GCCs Deliver 45% Cost Savings and Full ROI in 15 months

How GCCs Deliver 45% Cost Savings and Full ROI in 15 Months

Explored in this report by Harvard Business Review Analytic Services, sponsored by Persistent

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From Operations to Innovation: GCCs Lead the Way

Global Capability Centers or GCCs were once a cost-saving initiative but are fast-becoming a value-driver for innovation, control, and compliance. In fact, 30% of global digital banking products are already developed in Indian GCCs today. That’s why, forward-thinking BFSI leaders leverage GCCs to future-proof operations, streamline risk, and accelerate enterprise-wide transformation.

Key Learnings

How to minimize risk and maximize speed by replacing traditional outsourcing with Build-Operate-Transfer (BOT) models

How GCCs in India are evolving into Centers of Excellence for cybersecurity, digital lending, and AI-driven compliance

The growing role of digital workforces and AI agents in reshaping unit economics and operating models

What drives the shift toward end-to-end ownership of product development, risk oversight, and business transformation

Chart a GCC Strategy with Persistent

Drive innovation, unlock transformative growth, and boost operational efficiency with Persistent’s high-performance GCCs.

Built on 34 years of engineering excellence, our end-to-end GCC solutions—powered by the proprietary GCC NXT Framework —deliver 30–40% cost optimization and a 25–30% faster launch compared to DIY models. From regulatory compliance and workspace setup to talent acquisition and governance, we help you establish secure, scalable, and production-ready GCCs in just six-to-eight weeks.

Turn vision into reality with GCCs – a catalyst for digital transformation and strategic growth.

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    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com