Discover the Persistent Systems GCC advantage
Global capability centers (GCCs) have evolved far beyond their traditional role as offshore delivery hubs. Today, the most successful enterprises are leveraging GCCs as strategic enablers: innovation engines that accelerate transformation, fuel agility, and bring ideas to market faster than ever before.
At Persistent, we help our clients do exactly that.
Our approach to GCCs is rooted in driving business outcomes, not just operational efficiency. While cost optimization and delivery excellence are important, they’re no longer enough to create a competitive edge. Instead, the AI-first GCCs we establish deliver faster time to market, innovation at scale, and the agility enterprises need to seize new opportunities.
What makes Persistent different?
There’s no shortage of companies that can stand up a GCC, but Persistent brings a differentiated blend of capabilities and experience that truly sets us apart:
Launch production-ready GCCs 25–30% faster than traditional approaches using our GCC NXT framework.
- Accelerated time to value and increased flexibility: Leveraging the Persistent GCC NXT framework, seed teams, platforms, and ecosystem partnerships, we enable clients to establish a production-ready GCC within 6 to 8 weeks while also supporting your long-term growth roadmap. The approach focuses on providing enhanced flexibility across operating models and pricing constructs.
- Modern engineering DNA: Our foundation in modern software engineering ensures GCCs can quickly adopt cloud-native architectures, DevOps practices, and microservices-based design, driving faster development cycles and higher-quality outputs. See how we combined cutting-edge software engineering with our Build-Operate-Transfer GCC model to empower a fast-growing leader in security management to scale globally, speed product innovation, and boost customer value. Read the case study.
- Integrated AI and platform capabilities: Persistent has also made significant investments in AI, analytics, and proprietary platforms to supercharge GCC productivity. Our platforms SASVA™ and iAURA infuse automation, intelligence, and actionable insights across the entire GCC lifecycle, driving productivity gains of 30–40%. Persistent recently partnered with a leading pricing and profitability solutions provider, using SASVA to quickly identify technical debt, create a release roadmap, and accelerate their go-to-market with speed, efficiency, and scale. See how we created success.
Flexible GCC models for every stage of growth
No two organizations are at the same point in their GCC journey. That’s why flexibility is central to our approach. Persistent tailors each GCC model to align with a client’s maturity level, operating model, and growth roadmap.
- GCC Assist: Ideal for enterprises seeking long-term control after initial ramp-up. We build and operate the GCC, then transition ownership when you’re ready.
- Hybrid models: For clients who want to retain core capabilities in-house while leveraging Persistent for scale, we co-manage responsibilities and evolve the model as needs change.
- Greenfield GCCs: Establish a client owned GCC offering full control and ownership, while partnering with the client in a federated model to provide increased flexibility and scalability.
This adaptive approach ensures that the GCC evolves alongside the client’s strategy, rather than becoming a static cost center.
Beyond delivery: GCCs as innovation hubs
At Persistent, we believe GCCs should deliver and innovate. Our GCCs serve as cocreation engines, where client teams and Persistent experts collaborate to develop new digital products, automate processes, and pilot emerging technologies.
By embedding centers of excellence (CoEs) within the GCC, we help clients prioritize innovation. Whether it’s a cloud migration CoE or an AI/ML CoE, these hubs become catalysts for enterprise-wide transformation.
The result? GCCs that are strategic growth engines, not just operational extensions.
Persistent has 35+ years of product engineering leadership with enterprise-grade talent.
Turn your GCC into a growth engine
Too many enterprises treat their GCC as just a back-office function and leave immense value on the table. With Persistent, your GCC evolves into a powerhouse for innovation, speed, and competitive edge.
Are you ready to move beyond delivery and unlock real business impact? Explore how our outcome-driven GCC models can accelerate your next wave of growth.
Visit us here, and start your transformation today.
Author’s Profile
Eric Pagdiwalla
Senior Vice President
