The environment in which Persistent is expected to thrive is constantly changing. Technical skills give us space in the marketplace, our human skills a.k.a. Behavioral Skills in Persistent terminology are what set us apart. These skills help individuals cope with day-to-day complexities and help Persistent thrive as an organization.
We offer a bouquet of programs designed around our core competencies aligned with business and individual goals. This will help you excel in your current role and prepare you for the journey ahead. You can choose:
- In-class/virtual sessions via the calendar programs launched every month
- For specific Behavioral Skills-related training needs, connect with the Learning on Demand team.
Click on the Video below to know the Importance of Behavioural Skills
Did You Know?
Your Manager has assigned behavioral courses based on areas of improvement. Here is the path to navigate the courses:
Go to Teams > DIY > Learning and Development > Behavioral.
Here’s a quick view of the programs we offer for each of the competencies:
An employee in a 1x role is expected to adapt to changing circumstances, embrace new challenges, and remain effective in a dynamic environment. It’s important to meet deadlines, accept feedback, and seek guidance. Gathering relevant information, recognizing patterns, and clear communication are key. Open dialogue is essential to collaborate effectively and support team goals.
Here are programs that help enhance these competencies:
Trainer-led Session – In-class or Virtual (On MS Teams)
| Sr. No. | Course Name | Competency |
|---|---|---|
| 1 | Soft Skill 301 : Enhancing Personal performance 1 – Training | Accountability |
| 2 | Soft Skill 329 : Making most of Your time 1 – Training | Accountability |
| 3 | Soft Skill 521 : Planning and Prioritizing Work – Training | Analytical Thinking |
| 4 | Soft Skill 542 : Embracing Mindfulness at Workplace – Training | Business Acumen – Agility |
| 5 | Soft Skill 515 : Enhancing Customer Experience – Training | Impactful Communication |
| 6 | Soft Skill 332 : Creative Thinking for Beginners – Training | Innovation |
Selfy Shot Courses (eLearning)
| Sr. No. | Course Name | Competency |
|---|---|---|
| 1 | Soft Skill 342 : Setting SMART Goals – Selfy Shot | Accountability |
| 2 | Soft Skill 521 : Planning and Prioritizing Work – Selfy Shot | Analytical Thinking |
| 3 | Soft Skill 592 : The Mindful Edge Thriving in Todays Workplace – Selfy Shot | Business Acumen – Change Management |
| 4 | Soft Skill 543 : A Guide to Resolving Conflict – Selfy Shot | Collaboration |
| 5 | COMM 508 : Language Competence – Selfy Shot | Impactful Communication |
| 6 | Soft Skill 340 : Creativity: The Building Blocks of Innovation – Selfy Shot | Innovation |
| 7 | Soft Skill 342 : Setting SMART Goals – Selfy Shot | Accountability |
An employee in a 3x role is expected to manage tasks independently and contribute to team goals. Effective communication, providing constructive feedback, and supporting team members are crucial in this role category. Analytical thinking, problem-solving, and adaptability are important.
Here are programs that help enhance these competencies:
Trainer-led Session – In-class or Virtual (MS Teams)
| Sr. No. | Course Name | Competency |
|---|---|---|
| 1 | COMM 312 : Elevate Your Meeting Skills – Training | Accountability |
| 2 | COMM 505 : Facing Client Interviews and Discussions – Training | Accountability |
| 3 | Soft Skill 501 : Enhancing Personal Performance 2 – Training | Accountability |
| 4 | Soft Skill 509 : Coping and Thriving with Resilience – Training | Accountability |
| 5 | Soft Skill 522 : Making most of Your time 2 – Training | Accountability |
| 6 | Soft Skill 523 : Professional & Business Etiquette – Training | Accountability |
| 7 | Soft Skill 542 : Embracing Mindfulness at Workplace – Training | Accountability |
| 8 | Soft Skill 303 : Critical Thinking – Training | Analytical Thinking |
| 9 | Soft Skill 342 : Problem Solving for Beginners – Training | Analytical Thinking |
| 10 | Soft Skill 304: Working in High Performing Teams – Training | Business Acumen – Agility |
| 11 | Soft Skill 314 : Growth Mindset for Success – Training | Business Acumen – Agility |
| 12 | Soft Skill 513 : Cross Culture Sensitization – Training | Business Acumen – Agility |
| 13 | Soft Skill 525 : Work Life Balance – Training | Business Acumen – Agility |
| 14 | Soft Skill 580 : Cross Cultural Sensitization Europe – Training | Business Acumen – Agility |
| 15 | Soft Skill 585 : Self Advocacy: Be Your Own Champion – Training | Business Acumen – Agility |
| 16 | Soft Skill 521 : Planning and Prioritizing Work – Training | Business Acument – Agility |
| 17 | COMM 302 : Client Communication 1 – Training | Impactful Communication |
| 18 | COMM 303 : Art of Assertive Communication 1 – Training | Impactful Communication |
| 19 | COMM 304 : Business Communication at the Workplace 1 – Training | Impactful Communication |
| 20 | COMM 307 : Communication Enhancement Program (GEMS &EtoE) – Training | Impactful Communication |
| 21 | COMM 307 : Communication Enhancement Program (Lateral CEP) -Training | Impactful Communication |
| 22 | COMM 506 : Excel at Verbal Interaction – Training | Impactful Communication |
| 23 | COMM 508 : Language Competence – Training | Impactful Communication |
| 24 | COMM 511 : Email Etiquette – Training | Impactful Communication |
| 25 | COMM 513 : Effective Presentations Skills – Training | Impactful Communication |
| 26 | COMM 522 : Listening with Intent – Training | Impactful Communication |
| 27 | Soft Skill 337 : Become a Rapport Ranger! – Building Connect at Workplace – Training | Impactful Communication |
| 28 | Soft Skill 545 : The Unspoken Language! – Body language – Training | Impactful Communication |
| 29 | Soft Skill 579 : Global Collaboration: The Culture Influence – Training | Impactful Communication |
| 30 | Soft Skill 584 : Service Mastery for Tech Support Teams – Training | Impactful Communication |
| 31 | COMM 311 : Communication Essentials – Training | Impactful Communication |
| 32 | Soft Skill 517 : Creative Thinking – Training | Innovation |
Selfy Shot Courses (eLearning)
| Sr. No. | Course Name | Competency |
|---|---|---|
| 1 | COMM 505 : Facing Client Interviews and Discussions – Selfy Shot | Accountability |
| 2 | Soft Skill 533 : A Guide to Effective Meetings – Selfy Shot | Accountability |
| 3 | Soft Skill 540 : Time Management Essentials – Selfy Shot | Accountability |
| 4 | Soft Skill 550 : Improve Your Focus at Work – Selfy Shot | Accountability |
| 5 | Soft Skill 560 : The Complete Guide for New Professionals – Selfy Shot | Accountability |
| 6 | Soft Skill 344 : A Guide to Workplace Professionalism – Selfy Shot | Accountability |
| 7 | Soft Skill 344 : A Guide to Workplace Professionalism – Selfy Shot | Accountability |
| 8 | Soft Skill 342 : Setting SMART Goals – Selfy Shot | Accountability |
| 9 | Soft Skill 323 : Mastering Personal Performance Excellence – SelfyShot | Accountability |
| 10 | COMM 309 : Effective Probing Skills – ROC | Analytical Thinking |
| 11 | Soft Skill 554 : Developing a Growth Mindset – Selfy Shot | Business Acumen – Agility |
| 12 | Soft Skill 555 : Managing Across And Up For Thriving WorkRelationships – Selfy Shot | Business Acumen – Agility |
| 13 | Soft Skill 583 : Impostor Syndrome: What it is and How to Overcome It – Selfy Shot | Business Acumen – Agility |
| 14 | Soft Skill 521 : Planning and Prioritizing Work – Selfy Shot | Business Acumen – Agility |
| 15 | Soft Skill 345 : Planning & Prioritizing Made Easy – Selfy Shot | Business Acumen – Agility |
| 16 | Soft Skill 336 : A Guide to Keep Yourself Motivated at Work – Selfy Shot | Business Acumen – Agility |
| 17 | Soft Skill 592 : The Mindful Edge Thriving in Todays Workplace – Selfy Shot | Business Acumen – Change Management |
| 18 | Soft Skill 543 : A Guide to Resolving Conflict – Selfy Shot | Collaboration |
| 19 | COMM 517 : Communication Fundamentals – Selfy Shot | Impactful Communication |
| 20 | COMM 518 : Creating and Delivering Business Presentations – Selfy Shot | Impactful Communication |
| 21 | COMM 519 : Anchor Your Workplace Communication – Selfy Shot | Impactful Communication |
| 22 | COMM 520 : Communicating Assertively – Selfy Shot | Impactful Communication |
| 23 | Soft Skill 327 : Accurate Status Reporting – Selfy Shot | Impactful Communication |
| 24 | Soft Skill 535 : Business Writing Fundamentals – Selfy Shot | Impactful Communication |
| 25 | Soft Skill 553 : Building Language Competence – Selfy Shot | Impactful Communication |
| 26 | Soft Skill 556 : Receiving and Seeking Feedback – Selfy Shot | Impactful Communication |
| 27 | Soft Skill 341 : To Innovate: Think Creatively – Selfy Shot | Innovation |
| 28 | Soft Skill 328 : Design Mindset for Innovation and Creativity – Selfy Shot | Innovation, Business Acumen – Growth Mindset |
An employee in a 5x role is expected to demonstrate strategic thinking, lead change initiatives, and mentor others. Managing complex projects, making data-driven decisions, and fostering innovation are key for employees in this role. Effective communication and collaboration are crucial, along with the ability to influence and inspire teams. Their focus needs to be on developing others and driving team performance.
Here are programs that help enhance these competencies:
Trainer-led Session – In-class or Virtual (MS Teams)
| Sr. No. | Course Name | Competency |
|---|---|---|
| 1 | Soft Skill 502 : Problem Solving & Decision Making 1 – Training | Analytical Thinking |
| 2 | MGMT 724 : Six Thinking Hats – Training | Analytical Thinking |
| 3 | Basic Excel – Training | Analytical Thinking |
| 4 | COMM 312 : Elevate Your Meeting Skills – Training | Business Acumen – Change Management |
| 5 | Soft Skill 509 : Coping and Thriving with Resilience – Training | Business Acumen – Change Management |
| 6 | Soft Skill 544: Success through Emotional Intelligence – Training | Business Acumen – Change Management |
| 7 | Soft Skill 314 : Growth Mindset for Success – Training | Business Acumen – Change Management |
| 8 | Soft Skill 542 : Embracing Mindfulness at Workplace – Training | Business Acumen – Change Management |
| 9 | Soft Skill 525 : Work Life Balance – Training | Business Acumen – Change Management |
| 10 | MGMT 737 : Working with the Next Gen – Training | Collaboration |
| 11 | Soft Skill 321 : New Team Leaders Program (NTLP) – Training | Collaboration |
| 12 | Soft Skill 324 : Managing Relationships at the Workplace 1 -Training | Collaboration |
| 13 | Soft Skill 337 : Become a Rapport Ranger! – Building Connect at Workplace – Training | Collaboration |
| 14 | Soft Skill 579 : Global Collaboration: The Culture Influence – Training | Collaboration |
| 15 | MGMT 502 : Delegation Skill – Training | Collaboration |
| 16 | MGMT 701 : Building High Performance Teams – Training | Collaboration |
| 17 | MGMT 710 : Conflict Management – Training | Collaboration |
| 18 | MGMT 741 : Be an Awesome Manager – Training | Collaboration |
| 19 | Soft Skill 505 : Managing Remote Teams – Training | Collaboration |
| 20 | Soft Skill 506 : Working with Remote Teams – Training | Collaboration |
| 21 | Soft Skill 511 : Business Networking Skills | Collaboration |
| 22 | Soft Skill 573 : Empathy in Action – Training | Collaboration |
| 23 | COMM 502 : Client Communication 2 – Training | Impactful Communication |
| 24 | COMM 503 : Art of Assertive Communication 2 – Training | Impactful Communication |
| 25 | COMM 504 : Business Communication at the Workplace 2 – Training | Impactful Communication |
| 26 | COMM 505 : Facing Client Interviews and Discussions – Training | Impactful Communication |
| 27 | COMM 514 : Managing Difficult Conversations – Training | Impactful Communication |
| 28 | MGMT 740 : Building Executive Presence – Training | Impactful Communication |
| 29 | Soft Skill 513 : Cross Culture Sensitization – Training | Impactful Communication |
| 30 | Soft Skill 523 : Professional & Business Etiquette – Training | Impactful Communication |
| 31 | Soft Skill 580 : Cross Cultural Sensitization Europe – Training | Impactful Communication |
| 32 | Soft Skill 585 : Self Advocacy: Be Your Own Champion – Training | Impactful Communication |
| 33 | COMM 523 : Building an Impactful Presence – Training | Impactful Communication |
| 34 | COMM 524 : Email Etiquette (Part 2) – Training | Impactful Communication |
| 35 | COMM 525 : Effective Presentations Skills 2 – Training | Impactful Communication |
| 36 | Soft Skill 523 : Professional & Business Etiquette – Training | Impactful Communication |
| 37 | Soft Skill 593 : Innovation at Work – Training | Innovation |
| 38 | Soft Skill 595 : Creativity at Work – Training | Innovation |
Selfy Shot Courses (eLearning)
| Sr. No. | Course Name | Competency |
|---|---|---|
| 1 | Soft Skill 342 : Setting SMART Goals – Selfy Shot | Accountability |
| 2 | Soft Skill 323 : Mastering Personal Performance Excellence – Selfy Shot | Accountability |
| 3 | Soft Skill 534 : A Step-by-Step Guide to Problem Solving – Selfy Shot | Analytical Thinking |
| 4 | Soft Skill 533 : A Guide to Effective Meetings – Selfy Shot | Business Acumen – Change Management |
| 5 | Soft Skill 552 : The Basics of Managing Stress – Selfy Shot | Business Acumen – Change Management |
| 6 | Soft Skill 583 : Impostor Syndrome: What it is and How to Overcome It – Selfy Shot | Business Acumen – Change Management |
| 7 | Soft Skill 327 : Accurate Status Reporting – Selfy Shot | Business Acumen – Change Management |
| 8 | COMM 309 : Effective Probing Skills – ROC | Business Acumen – Change Management |
| 9 | Soft Skill 592 : The Mindful Edge Thriving in Todays Workplace – Selfy Shot | Business Acumen – Change Management |
| 10 | Soft Skill 539 : Change Management Blueprint – Selfy Shot | Business Acumen – Change Readiness |
| 11 | MGMT 501 : Lead, Motivate, Engage People- Selfy Shot | Collaboration |
| 12 | MGMT 505 : The Secrets of Highly Successful Teams – Selfy Shot | Collaboration |
| 13 | MGMT 725 : Line Managers – The Talent Maximiser – Selfy Shot | Collaboration |
| 14 | MGMT 731 : A Guide to Managing Remote Teams – Selfy Shot | Collaboration |
| 15 | MGMT 733 : The Secrets of Skilled Delegation – Selfy Shot | Collaboration |
| 16 | MGMT 734 : Motivating Your Team – Selfy Shot | Collaboration |
| 17 | Soft Skill 321 : New Team Leaders Program (NTLP) – Selfy Shot | Collaboration |
| 18 | Soft Skill 322 : Do it Right – Setting Goals & Discussing Performance – Selfy Shot | Collaboration |
| 19 | Soft Skill 505 : Managing Remote Teams – Selfy Shot | Collaboration |
| 20 | Soft Skill 508 : The Art of Interviewing – Selfy Shot | Collaboration |
| 21 | Soft Skill 549 : A Guide for New Managers – Selfy Shot | Collaboration |
| 22 | Soft Skill 551 : Developing and Maintaining a Professional Network – Selfy Shot | Collaboration |
| 23 | Soft Skill 555 : Managing Across And Up For Thriving Work Relationships – Selfy Shot | Collaboration |
| 24 | Soft Skill 557 : Giving Effective Feedback – Selfy Shot | Collaboration |
| 25 | Soft Skill 570 : A Guide to Empathy at Workplace – Selfy Shot | Collaboration |
| 26 | Soft Skill 330 : People Manager Essentials – Selfy Shot | Collaboration |
| 27 | MGMT 509 : Performance Conversations for Development – Selfy Shot | Collaboration |
| 28 | Soft Skill 543 : A Guide to Resolving Conflict – Selfy Shot | Collaboration |
| 29 | MGMT 513 : Leading Across Ages and Strategies for the Future Workforce – Selfy Shot | Collaboration |
| 30 | MGMT 512 : Turning the Tide Empowering Managers to Elevate Bottom Performers – Selfy Shot | Coaching & Development, Collaboration |
| 31 | Soft Skill 577 : Global Collaboration -Selfy Shot | Impactful Communication |
| 32 | COMM 505 : Facing Client Interviews and Discussions – Selfy Shot | Impactful Communication |
| 33 | COMM 507 : CEP Pro: Mastering Business Conversations – Selfy Shot | Impactful Communication |
| 34 | MGMT 723 : High Impact Presentations – Selfy Shot | Impactful Communication |
| 35 | Soft Skill 530 : The Science of Effective Listening – Selfy Shot | Impactful Communication |
| 36 | Soft Skill 531 : Master the Art of Verbal Communication – Selfy Shot | Impactful Communication |
| 37 | Soft Skill 546 : Fundamentals of Customer Focus in IT – Selfy Shot | Impactful Communication |
| 38 | Soft Skill 548 : 6 Tips for Successful Peer-to-Peer Training – Selfy Shot | Impactful Communication |
| 39 | COMM 715 : How to Work Effectively With Different Communication Styles – Selfy Shot | Impactful Communication |
| 40 | MGMT 508 : Elevate Your Executive Presence – Selfy Shot | Impactful Communication |
| 41 | Soft Skill 328 : Design Mindset for Innovation and Creativity – Selfy Shot | Innovation, Business Acumen – Growth Mindset |
An employee in a 7x role is expected to drive organizational strategy, lead cross-functional teams, and manage large-scale projects. Excel in stakeholder management, strategic decision-making, and fostering a culture of continuous improvement. Coaching and developing others is also key. Influence and inspire teams to achieve organizational goals.
Here are programs that help enhance these competencies:
Trainer-led Session – In-class or Virtual (MS Teams)
| Sr. No. | Course Name | Competency |
|---|---|---|
| 1 | Learn and Excel with Excel – Training | Analytical Thinking |
| 2 | MGMT 703 : Problem Solving & Decision Making 2 – Training | Analytical Thinking |
| 3 | MGMT 718 : Mastering Difficult Conversations – Training | Business Acumen – Change Management |
| 4 | MGMT 702 : Maximizing Leadership Potential – Training | Business Acumen – Change Management |
| 5 | MGMT 705 : Leading with Resilience – Training | Business Acumen – Change Management |
| 6 | MGMT 719 : Managing Differently with Emotional Intelligence -Training | Business Acumen – Change Management |
| 7 | Soft Skill 546 : Thriving Through Change – Training | Business Acumen – Change Management |
| 8 | MGMT 502 : Delegation Skill – Training | Collaboration |
| 9 | MGMT 701 : Building High Performance Teams – Training | Collaboration |
| 10 | MGMT 710 : Conflict Management – Training | Collaboration |
| 11 | MGMT 741 : Be an Awesome Manager – Training | Collaboration |
| 12 | Soft Skill 505 : Managing Remote Teams – Training | Collaboration |
| 13 | Soft Skill 506 : Working with Remote Teams – Training | Collaboration |
| 14 | Soft Skill 508 : The Art of Interviewing – Training | Collaboration |
| 15 | Soft Skill 511 : Business Networking Skills | Collaboration |
| 16 | Soft Skill 573 : Empathy in Action – Training | Collaboration |
| 17 | MGMT 737 : Working with the Next Gen – Training | Collaboration |
| 18 | MGMT 709 : (DOT) Developing People through Situational Leadership – Training | Collaboration |
| 19 | Soft Skill 507 : Managing Performance Conversations – Training | Collaboration |
| 20 | Soft Skill 512 : Managing Relationships at the Workplace 2 – Training | Collaboration |
| 21 | MGMT 711 : Consulting Skills – Training | Customer Focus |
| 22 | MGMT 712 : Negotiation Skills – Training | Customer Focus |
| 23 | MGMT 713 : Influencing Skills 2 – Training | Customer Focus |
| 24 | MGMT 722 : Persuasive Presentation Skills – Training | Customer Focus |
| 25 | MGMT 738 : Building Customer Centricity – Training | Customer Focus |
| 26 | MGMT 739 : Moments of Truth – Training | Customer Focus |
| 27 | MGMT 740 : Building Executive Presence – Training | Customer Focus |
| 28 | Soft Skill 512 : Managing Relationships at the Workplace 2 – Training | Customer Focus |
| 29 | MGMT 742 : Global Synergy: Driving Success Through Collaboration – Training | Customer Focus |
| 30 | COMM 523 : Building an Impactful Presence – Training | Customer Focus |
| 31 | MGMT 724 : Six Thinking Hats – Training | Innovation |
| 32 | Soft Skill 529 : Design Thinking Fundamentals – Training | Innovation |
| 33 | MGMT 701 : Building High Performance Teams – Training | Collaboration |
Selfy Shot Courses (eLearning)
| Sr. No. | Course Name | Competency |
|---|---|---|
| 1 | Soft Skill 342 : Setting SMART Goals – Selfy Shot | Accountability |
| 2 | Soft Skill 323 : Mastering Personal Performance Excellence – Selfy Shot | Accountability |
| 3 | MGMT 506 : How Leaders Solve Problems – Selfy Shot | Analytical Thinking |
| 4 | MGMT 726 : A Blueprint for Effective Workplace Leadership – Selfy Shot | Business Acumen – Change Management |
| 5 | MGMT 729 : Leading Through Change – Selfy Shot | Business Acumen – Change Management |
| 6 | Soft Skill 338 : Leading with Emotional Intelligence – Selfy Shot | Business Acumen – Change Management |
| 7 | Soft Skill 592 : The Mindful Edge Thriving in Todays Workplace – Selfy Shot | Business Acumen – Change Management |
| 8 | Soft Skill 338 : Leading with Emotional Intelligence – Selfy Shot | Business Acumen – Change Management, Tenacity & Initiative |
| 9 | MGMT 501 : Lead, Motivate, Engage People- Selfy Shot | Collaboration |
| 10 | MGMT 512 : Turning the Tide Empowering Managers to Elevate Bottom Performers – Selfy Shot | Coaching & Development, Collaboration |
| 11 | MGMT 513 : Leading Across Ages and Strategies for the Future Workforce – Selfy Shot | Collaboration |
| 12 | MGMT 505 : The Secrets of Highly Successful Teams – Selfy Shot | Collaboration |
| 13 | MGMT 725 : Line Managers – The Talent Maximiser – Selfy Shot | Collaboration |
| 14 | MGMT 731 : A Guide to Managing Remote Teams – Selfy Shot | Collaboration |
| 15 | MGMT 733 : The Secrets of Skilled Delegation – Selfy Shot | Collaboration |
| 16 | MGMT 734 : Motivating Your Team – Selfy Shot | Collaboration |
| 17 | Soft Skill 321 : New Team Leaders Program (NTLP) – Selfy Shot | Collaboration |
| 18 | MGMT 731 : A Guide to Managing Remote Teams – Selfy Shot | Collaboration |
| 19 | Soft Skill 508 : The Art of Interviewing – Selfy Shot | Collaboration |
| 20 | Soft Skill 549 : A Guide for New Managers – Selfy Shot | Collaboration |
| 21 | Soft Skill 551 : Developing and Maintaining a Professional Network – Selfy Shot | Collaboration |
| 22 | Soft Skill 555 : Managing Across And Up For Thriving Work Relationships – Selfy Shot | Collaboration |
| 23 | Soft Skill 557 : Giving Effective Feedback – Selfy Shot | Collaboration |
| 24 | Soft Skill 570 : A Guide to Empathy at Workplace – Selfy Shot | Collaboration |
| 25 | Soft Skill 330 : People Manager Essentials – Selfy Shot | Collaboration |
| 26 | MGMT 709 : (DOT) Developing People through Situational Leadership – Selfy Shot | Collaboration |
| 27 | MGMT 509 : Performance Conversations for Development – Selfy Shot | Collaboration |
| 28 | Soft Skill 543 : A Guide to Resolving Conflict – Selfy Shot | Collaboration |
| 29 | COMM 715 : How to Work Effectively With Different Communication Styles – Selfy Shot | Customer Focus |
| 30 | MGMT 723 : High Impact Presentations – Selfy Shot | Customer Focus |
| 31 | MGMT 732 : Guide to Negotiation and Persuasion – Selfy Shot | Customer Focus |
| 32 | Soft Skill 577 : Global Collaboration -Selfy Shot | Customer Focus |
| 33 | MGMT 508 : Elevate Your Executive Presence – Selfy Shot | Impactful Communication |
| 34 | Soft Skill 538 : Cultivating Diversity, Inclusion, and Belonging at Work – Selfy Shot | Inclusive Workplace |
| 35 | COMM 521 : Fostering Fearless and Resilient Teams – Selfy Shot | Innovation |
| 36 | Soft Skill 328 : Design Mindset for Innovation and Creativity – Selfy Shot | Innovation, Business Acumen – Growth Mindset |
An employee in a 9x role is expected to provide visionary leadership, shape organizational strategy, and drive transformational change. They should excel in executive communication, strategic foresight, and building high-performance teams. Influencing industry trends and fostering a culture of innovation are essential. Their focus needs to be on developing future leaders and driving organizational success.
Here are programs that help enhance these competencies:
Trainer-led Session – In-class or Virtual (MS Teams)
| Sr. No. | Course Name | Competency |
|---|---|---|
| 1 | MGMT 703 : Problem Solving & Decision Making 2 – Training | Business Acumen – Growth Mindset |
| 2 | Soft Skill 529 : Design Thinking Fundamentals – Training | Business Acumen – Growth Mindset |
| 3 | Soft Skill 546 : Thriving Through Change – Training | Business Acumen – Growth Mindset |
| 4 | MGMT 502 : Delegation Skill – Training | Coaching & Development |
| 5 | MGMT 709 : (DOT) Developing People through Situational Leadership – Training | Coaching & Development |
| 6 | MGMT 737 : Working with the Next Gen – Training | Coaching & Development |
| 7 | MGMT 741 : Be an Awesome Manager – Training | Coaching & Development |
| 8 | Soft Skill 507 : Managing Performance Conversations – Training | Coaching & Development |
| 9 | MGMT 718 : Mastering Difficult Conversations – Training | Collaboration |
| 10 | MGMT 711 : Consulting Skills – Training | Customer Focus |
| 11 | MGMT 712 : Negotiation Skills – Training | Customer Focus |
| 12 | MGMT 713 : Influencing Skills 2 – Training | Customer Focus |
| 13 | MGMT 722 : Persuasive Presentation Skills – Training | Customer Focus |
| 14 | MGMT 738 : Building Customer Centricity – Training | Customer Focus |
| 15 | MGMT 739 : Moments of Truth – Training | Customer Focus |
| 16 | MGMT 740 : Building Executive Presence – Training | Customer Focus |
| 17 | Soft Skill 512 : Managing Relationships at the Workplace 2 – Training | Customer Focus |
| 18 | MGMT 742 : Global Synergy: Driving Success Through Collaboration – Training | Customer Focus |
| 19 | MGMT 711 : Consulting Skills – Training | Customer Focus |
| 20 | MGMT 702 : Maximizing Leadership Potential – Training | Tenacity & Initiative |
| 21 | MGMT 705 : Leading with Resilience – Training | Tenacity & Initiative |
| 22 | MGMT 719 : Managing Differently with Emotional Intelligence -Training | Tenacity & Initiative |
Selfy Shot Courses (eLearning)
| Sr. No. | Course Name | Competency |
|---|---|---|
| 1 | Soft Skill 342 : Setting SMART Goals – Selfy Shot | Accountability |
| 2 | Soft Skill 323 : Mastering Personal Performance Excellence – Selfy Shot | Accountability |
| 3 | Soft Skill 592 : The Mindful Edge Thriving in Todays Workplace – Selfy Shot | Business Acumen – Change Management |
| 4 | Soft Skill 338 : Leading with Emotional Intelligence – Selfy Shot | Business Acumen – Change Management, Tenacity & Initiative |
| 5 | Leadership 963 : Understanding Business Finance – Selfy Shot | Business Acumen – Growth Mindset |
| 6 | Leadership 984 : Strategic Thinking – Selfy Shot | Business Acumen – Growth Mindset |
| 7 | MGMT 506 : How Leaders Solve Problems – Selfy Shot | Business Acumen – Growth Mindset |
| 8 | MGMT 729 : Leading Through Change – Selfy Shot | Business Acumen – Growth Mindset |
| 9 | Soft Skill 330 : People Manager Essentials – Selfy Shot | Coaching & Development |
| 10 | MGMT 501 : Lead, Motivate, Engage People- Selfy Shot | Coaching & Development |
| 11 | MGMT 505 : The Secrets of Highly Successful Teams – Selfy Shot | Coaching & Development |
| 12 | MGMT 709 : (DOT) Developing People through Situational Leadership – Selfy Shot | |
| 13 | MGMT 725 : Line Managers – The Talent Maximiser – Selfy Shot | Coaching & Development |
| 14 | MGMT 731 : A Guide to Managing Remote Teams – Selfy Shot | Coaching & Development |
| 15 | MGMT 733 : The Secrets of Skilled Delegation – Selfy Shot | Coaching & Development |
| 16 | MGMT 734 : Motivating Your Team – Selfy Shot | Coaching & Development |
| 17 | Soft Skill 557 : Giving Effective Feedback – Selfy Shot | Coaching & Development |
| 18 | MGMT 512 : Turning the Tide: Empowering Managers to Elevate Bottom Performers – Selfy Shot | Coaching & Development, Collaboration |
| 19 | MGMT 513 : Leading Across Ages and Strategies for the Future Workforce – Selfy Shot | Collaboration |
| 20 | COMM 715 : How to Work Effectively With Different Communication Styles – Selfy Shot | Customer Focus |
| 21 | Soft Skill 536 : How to Have a Difficult Conversation – Selfy Shot | Collaboration |
| 22 | MGMT 732 : Guide to Negotiation and Persuasion – Selfy Shot | Collaboration |
| 23 | MGMT 736 : Develop a Thriving Team – Selfy Shot | Collaboration |
| 24 | Soft Skill 577 : Global Collaboration -Selfy Shot | Collaboration |
| 25 | MGMT 509 : Performance Conversations for Development – Selfy Shot | Collaboration |
| 26 | Soft Skill 543 : A Guide to Resolving Conflict – Selfy Shot | Collaboration |
| 27 | Soft Skill 577 : Global Collaboration -Selfy Shot | Customer Focus |
| 28 | COMM 715 : How to Work Effectively With Different Communication Styles – Selfy Shot | Customer Focus |
| 29 | MGMT 723 : High Impact Presentations – Selfy Shot | Customer Focus |
| 30 | MGMT 732 : Guide to Negotiation and Persuasion – Selfy Shot | Customer Focus |
| 31 | MGMT 508 : Elevate Your Executive Presence – Selfy Shot | Impactful Communication |
| 32 | MGMT 726 : A Blueprint for Effective Workplace Leadership – Selfy Shot | Tenacity & Initiative |
| 33 | Soft Skill 338 : Leading with Emotional Intelligence – Selfy Shot | Tenacity & Initiative |
Persistent Systems as an organization has a diverse group of employees supporting and working towards achieving important business goals. While working in such a diverse team, it is important to create an environment of inclusion, belonging, and equity for every member one works with.
Here are some courses that help hone skills and demonstrate sensitivity while working with Diverse teams spread across the globe:
Trainer-led Session – In-class or Virtual (On MS Teams)
| Sr. No. | Course Name | Applicability |
|---|---|---|
| 1 | Soft Skill 575 : Remarkable ME – Training | Grade 3x, 5x, 7x and 9x (Women Only) |
| 2 | Soft Skill 586 : Sheroes – Training | Grade 3x (Women Only) |
| 3 | Soft Skill 587 : Sheroes Plus – Training | Grade 5x (Women Only) |
| 4 | Soft Skill 558 : Diversity and Inclusion: Diverse Voices Inclusive Choices – Training | Open to All |
Selfy Shot Courses (eLearning)
| Sr. No. | Course Name | Applicability |
|---|---|---|
| 1 | Soft Skill 538 : Cultivating Diversity, Inclusion, and Belonging at Work – Selfy Shot | Grade 5x and 7x |
| 2 | Soft Skill 335 : Unconscious Bias: From Awareness to Action – Selfy Shot | Open to All |
| 3 | Soft Skill 532 : Working Across Cultures – Selfy Shot | Open to All |
Cultural Sensitivity for Global Teams
Play the video to learn more about Country-specific Culture Courses.
Country Specific Culture – Selfy Shot Courses (eLearning)
The Country-Specific Culture Courses offer a comprehensive exploration of diverse cultures from around the world. One needs to be aware of the cultural differences to work effectively with people from different cultures. Understanding country-specific cultures is also essential for individuals traveling to other countries for business or work.
These courses will help you enhance your cultural competence, provide in-depth knowledge about the traditions, customs, societal norms, and business etiquettes of various countries.
| Sr. No. | Course Name | Competency |
|---|---|---|
| 1 | Soft Skill 562 : Cross Cultural Sensitization : Canada – Selfy Shot | Inclusive Workplace |
| 2 | Soft Skill 563 : Cross Cultural Sensitization : The United Kingdom – Selfy Shot | Inclusive Workplace |
| 3 | Soft Skill 564 : Cross Cultural Sensitization : Japan – Selfy Shot | Inclusive Workplace |
| 4 | Soft Skill 565 : Cross Cultural Sensitization : The Netherlands – Selfy Shot | Inclusive Workplace |
| 5 | Soft Skill 566 : Cross Cultural Sensitization : France – Selfy Shot | Inclusive Workplace |
| 6 | Soft Skill 567 : Cross Cultural Sensitization : Spain – Selfy Shot | Inclusive Workplace |
| 7 | Soft Skill 568 : Cross Cultural Sensitization : Germany – Selfy Shot | Inclusive Workplace |
| 8 | Soft Skill 569 : Cross Cultural Sensitization : Mexico – Selfy Shot | Inclusive Workplace |
| 9 | Soft Skill 571 : Cross Cultural Sensitization : Poland – Selfy Shot | Inclusive Workplace |
| 10 | Soft Skill 572 : Cross Cultural Sensitization : Singapore – Selfy Shot | Inclusive Workplace |
| 11 | Soft Skill 574 : Cross Cultural Sensitization : Puerto Rico – Selfy Shot | Inclusive Workplace |
| 12 | Soft Skill 576 : Cross Cultural Sensitization : Malaysia – Selfy Shot | Inclusive Workplace |
| 13 | Soft Skill 578 : Cross Cultural Sensitization : Australia – Selfy Shot | Inclusive Workplace |
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