The 2022 ISG Provider Lens™ Digital Engineering Services report analyzes evolving trends in digital engineering services with a deeper focus on product and service development. It also emphasizes on connected and intelligent operations across discrete sectors for continuous and process industries. The report evaluates providers based on their customer experience on value delivery and associated competencies.
The finding reflects that with the rapid industrial application of AI, machine learning, predictive analytics, IoT, 5G, intelligent automation and other technologies, foundational engineering services and aftermarket services have become digitized. Digital engineering service providers in the U.S market are responding quickly and effectively to such demands from midsized and large global engineering clients.
Persistent a Product Challenger in Design and Development (Products, Services, Experience)
This quadrant assesses a provider’s ability to deliver integrated hardware/software and new data-driven product development and feature augmentation, from ideation to strategy to design and R&D, by leveraging capabilities across rapid and agile design, prototyping and autonomous testing. Persistent Systems focuses on making all digital designs software defined in Digital Engineering.
Persistent a Product Challenger in Connected and Intelligent Operations – Discrete Industries
This quadrant assesses service providers that offer intelligent operations to clients in discrete industries with legacy factories, production plants and industrial operations. Persistent Systems’ talent quality and depth of client relationships are known in the U.S. market.
Persistent a Product Challenger in Connected and Intelligent Operations – Process Industries
This quadrant evaluates service providers that offer intelligent operations to process industries. Persistent Systems uses digital technologies in continuous operations to enable strategic abilities.
Persistent a Product Challenger in Integrated Customer/User Engagement and Experience
This quadrant covers intelligent aftermarket services for delivering customer services and product support through digital platforms. Persistent Systems offers DevOps, CICD and Agile-based integrated digital experience management.