Persistent Named a Rising Star in the Intelligent Automation –Services and Solutions 2023 ISG Provider Lens™ Study

The ISG Provider Lens™ study titled ‘Intelligent Automation – Services and Solutions’ focuses on assessing the proficiency of automation service providers and global system integrators (GSIs) in delivering consulting, implementation, and support services across enterprise portfolios. The evaluation covers the GSIs’ and service providers’ ability to harness automation for transforming business services, corporate functions, and the IT landscape, with proprietary solutions and accelerators and using a lifecycle management approach. The study compares provider strengths, challenges, and competitive differentiators.

Persistent is recognized as a Rising Star for Intelligent Enterprise Automation

The quadrant assesses service providers’ ability to design, define and deliver automation solutions across business and organizational portfolios. Innovation, domain knowledge and industry expertise drive the intelligent enterprise automation charter.

Read the report

What’s inside the report?

This ISG Provider Lens™ study offers IT decision-makers:

A differentiated positioning of providers by segments (quadrant).
Persistent’s Intelligent Automation capability in the IA stack and their ability to offer end-to-end solutions for enterprise-wide automation.
Focus on the US market.

Persistent Systems has made significant strides in demonstrating its capabilities to the market and is now reaping the rewards in the form of increased clientele and top-line growth.

Ashwin Gaidhani, Lead Author & Research Partner

The study also recognizes Persistent Systems top 3 Strengths

Vast pool of assets

Persistent Systems offers accelerators and frameworks with reusable templates, components and knowledge base. It has several accelerators for sectors such as healthcare and life sciences and BFSI. Business users can leverage the industry-specific templates to build applications, ready-to-use APIs and connectors.

Client-centric approach

Utilizing the Digital Greenhouse™ methodology, Persistent Systems ensures a client-centric approach from strategy development to solution planning within 4-6 weeks. Offering advisory, implementation, and managed services, the engagement model prioritizes alignment with clients’ specific needs, including customization for regional market requirements.

GenAI-specific offerings

Persistent Systems elevates its services with GenAI, introducing digital assistants for HR inquiries, content creation, and marketing narratives. The WingMate AI-powered software suite accelerates application development and modernization, emphasizing collaboration with hyperscalers to enhance GenAI solutions and train professionals in its practical business applications.

*Rising Stars have promising portfolios or the market experience to become a Leader, including the required roadmap and adequate focus on key market trends and customer requirements. Rising Stars also have excellent management and understanding of the local market in the studied region. These vendors and service providers give evidence of significant progress toward their goals in the last 12 months. ISG expects Rising Stars to reach the Leader quadrant within the next 12 to 24 months if they continue their delivery of above-average market impact and strength of innovation.