Persistent is proud to be recognized as a Rising Star in the ISG Provider Lens® 2026 Insurance Services – ITO (Global) assessment. This recognition highlights our growing impact in helping insurers modernize core systems, accelerate digital transformation, improve operational efficiency and unlock value through AI-led innovation.
Persistent Recognized as a Rising Star in ISG Provider Lens® 2026 Insurance Services – ITO (Global)
Driving the next generation of insurance transformation through AI-powered engineering, intelligent operations, cloud modernization and platform-led innovation.
Recognition Overview
As insurers navigate rising customer expectations, regulatory complexity and pressure to reduce costs, Persistent combines deep insurance expertise with digital engineering excellence to help organizations transform with confidence.
Why ISG Recognised Persistent
AI-Powered Digital Engineering
Persistent’s proprietary AI-powered unified engineering platform integrates generative, deterministic and agentic AI capabilities across the software development lifecycle to improve engineering productivity, quality and speed.
Insurance Modernization Expertise
We help insurers modernize legacy platforms, accelerate cloud adoption, enable API-first architectures and build agile digital ecosystems that support future-ready growth.
Cloud Optimization at Scale
Persistent helps organizations reduce cloud engineering waste through intelligent observability, optimization and cloud-native engineering practices that improve business outcomes while helping control costs.
Measurable Business Impact
Our approach combines engineering excellence, insurance domain expertise and strategic partnerships to help insurers accelerate transformation, improve operational efficiency and drive innovation at scale.
Helping Insurers Solve Their Biggest Challenges
| Challenge | How Persistent Helps |
|---|---|
| High operational costs | AI-led process optimization and intelligent automation |
| Legacy core platforms | Core modernization, policy administration transformation, cloud migration |
| Slow product innovation | API-led architectures and digital product acceleration |
| Disconnected ecosystems | Platform integration and data modernisation |
| Customer experience expectations | Omnichannel, AI-powered experiences and self-service journeys |
| Regulatory and risk pressures | Modern data platforms, governance, compliance and AI-driven decisioning |
Persistent supports these priorities through capabilities across legacy modernization, data transformation, cloud engineering, AI and insurance operations.
Our Insurance Transformation Capabilities
Insurance Business Process Transformation
Optimize underwriting, claims, policy servicing and back-office operations with AI-powered automation and intelligent workflows.
Core & Legacy Modernisation
Modernize policy administration, claims, billing and distribution systems while accelerating cloud transformation.
AI & Intelligent Operations
Apply GenAI, agentic AI and advanced automation to improve productivity, decision-making and customer service.
Data & Analytics
Build trusted data foundations that enable risk intelligence, underwriting optimization, fraud detection and regulatory compliance.
Cloud Transformation
Accelerate cloud-native operations, platform modernization and scalable digital ecosystems.
Analyst Perspective
According to the ISG Provider Lens® assessment, Persistent’s strengths include:
- Proprietary AI-enabled engineering capabilities
- Cloud cost optimization expertise
- Digital engineering-led transformation approach
- Growing leadership in insurance technology services
- Strong ability to deliver measurable business outcomes for insurers
Why Persistent for Insurance
Deep insurance industry expertise
AI-led engineering and modernization capabilities
Strategic partnerships across leading insurance platforms
Proven cloud transformation experience
Outcome-driven approach focused on business value
End-to-end transformation from strategy through
Accelerate Your Insurance Transformation Journey
Discover how Persistent helps insurers modernize operations, improve customer experiences and unlock new growth opportunities through AI-powered transformation.
Download the ISG ReportContact us
(*) Asterisk denotes mandatory fields
