Scientific instruments, diagnostics platforms and connected medical devices are becoming more intelligent, data-driven and globally distributed. Persistent helps modernize the cloud, infrastructure, cybersecurity and operations that support them, so your teams can innovate faster, operate reliably and protect critical intellectual property and regulated data.
Innovation Is Scaling. Operational Complexity Is Scaling With It.
Connected instruments, AI-enabled diagnostics and digital laboratory platforms are creating new opportunities for scientific and medical innovation. They are also increasing pressure on technology leaders to manage larger data volumes, distributed operations, expanding identities, regulatory requirements and evolving cyber risk.
Legacy platforms, disconnected tools and reactive operating models can slow releases, increase disruption and make security and compliance more difficult to manage. SIMD organizations need a foundation built for regulated innovation, not traditional IT support.
Protect critical innovation
Secure intellectual property, research data, regulated information, device telemetry and connected ecosystems.
Keep operations running
Improve resilience across laboratories, manufacturing sites, diagnostic platforms and field operations.
Scale AI and data workloads
Support expanding compute, storage and analytics requirements with greater performance and cost control.
Maintain regulatory confidence
Build security, traceability, governance and operational discipline into the technology environment.
One Foundation Across Cloud, Infrastructure, Security and Operations
Persistent brings together engineering, modernization and managed services to address the technology priorities that matter across scientific instruments, MedTech and diagnostics.
AI-led operations
Move from ticket-driven support and recurring incidents to predictive, increasingly automated operations. Persistent combines observability, AI-assisted triage, event correlation, proactive monitoring and automated resolution to reduce operational effort and improve reliability.
Relevant capabilities
- AI-led service management
- Full-stack observability
- Operations automation
- Site reliability engineering
- Predictive health monitoring
- ServiceNow optimization
Potential impact
- 30 to 35% cost reduction
- 30 to 50% faster resolution
- 25 to 40% ticket deflection
Resilient innovation platforms
Accelerate releases and platform modernization without adding operational risk. AI-assisted impact analysis, automated provisioning, observability and reliability engineering help teams identify dependencies earlier and scale innovation more safely.
Relevant capabilities
- Cloud and platform modernization
- Automated infrastructure provisioning
- Change impact intelligence
- Observability and reliability engineering
- Dependency-aware modernization
- Integrated engineering and operations
Potential impact
- 40 to 60% faster release cycles
- Lower change failure rates
- Faster root-cause identification
- Improved platform stability
Continuous cyber resilience
Protect distributed laboratories, connected instruments, cloud platforms, medical devices, enterprise identities and AI systems through an integrated and increasingly automated security model.
Relevant capabilities
- Cyber Fusion Center and managed security
- Identity and access modernization
- Cloud and infrastructure security
- Security automation
- AI security governance
- Cyber recovery and resilience
Potential impact
- 40 to 60% reduction in mean time to respond
- Higher security operations automation
- Improved threat detection
- Faster identity lifecycle management
Cloud and AI cost control
Move beyond periodic cloud-cost reviews to continuous optimization across cloud, infrastructure and AI consumption. Improve cost visibility, govern AI usage and reduce waste without constraining innovation.
Relevant capabilities
- Cloud financial operations
- AI consumption governance
- Real-time cost intelligence
- Infrastructure right-sizing
- Policy-based governance
- Automated optimization
Potential impact
- 20 to 40% cost optimization
- Real-time cloud and AI cost visibility
- Reduced AI consumption waste
- Improved cost predictability
AI-Ready Infrastructure
Design infrastructure specifically for AI workloads across cloud, high-performance computing and enterprise environments, with predictable performance and cost.
Relevant capabilities
- AI infrastructure architecture and provisioning
- Compute and GPU optimization
- Cloud and high-performance computing integration
- Workload orchestration
- AI infrastructure monitoring
Potential impact
- Faster AI deployment cycles
- Improved compute utilization
- Reduced infrastructure cost
These impact statements are explicitly supported by the AI-ready infrastructure flyer.
Digital Workplace Experience
Improve support and collaboration across laboratories, manufacturing environments, field teams and corporate functions through proactive, AI-enabled workplace operations.
Relevant capabilities
- AI assistants and voice bots
- Experience monitoring platforms
- Support automation frameworks
- ServiceNow integration
- Self-service enablement
Potential impact
- 30 to 50% ticket reduction
- Faster resolution times
- Improved user satisfaction
Proven Across Scientific Instruments, MedTech and Diagnostics
Global Scientific Instruments Leader
Persistent established a unified cloud and infrastructure operating model using automation, observability and AI-led operations.
Reported outcomes
- 20% reduction in mean time to resolution
- Improved service-level performance
- Greater operational predictability
- Improved accountability through a unified operating model
Global MedTech Company
Persistent supported the creation of a secure, independent technology ecosystem during a large-scale carve-out.
Reported outcomes
- Zero-disruption transition
- Standardized global infrastructure and workplace environment
- Faster onboarding and provisioning
- Improved operational visibility
Global Diagnostics Company
Persistent delivered integrated cloud, infrastructure, cybersecurity, security operations and compliance services for a complex multi-cloud environment.
Reported outcomes
- $40 to $55 million cost-savings opportunity over five years
- 10 to 30% reduction in mean time to resolution
- Improved threat detection and incident response
- Stronger compliance and governance
Built for Regulated, Data-Intensive Innovation
Industry-aware modernization
Cloud, infrastructure and cybersecurity aligned to connected instruments, regulated platforms, sensitive scientific data and mission-critical operations.
Security and compliance by design
Identity, governance, data protection, resilience and control considerations integrated from the beginning.
Engineering-led execution
Reusable accelerators, automation and AI-enabled operations designed to reduce transition risk and avoid rebuilding every engagement from the ground up.
Integrated accountability
One modernization and operations model spanning cloud, infrastructure, workplace, observability and cybersecurity.
Where Should Your Modernization Start?
Whether the immediate priority is improving laboratory uptime, securing connected products, scaling AI infrastructure, controlling cloud costs or modernizing global operations, Persistent can help identify the highest-value starting point.
Schedule a DiscussionContact us
(*) Asterisk denotes mandatory fields
