MediaAgility was acquired by Persistent in May 2022 and its capabilities form the foundation for Persistent’s Google Business Unit. As a Google Cloud Partner and a strategic IT Transformation services provider, the Google Business Unit is focused on delivering transformational services with cloud-native solutions that enable businesses to stay relevant and benefit from the public cloud platform capabilities.
Starting off the business journey as an ice cream seller, Magna Confectioners today stands as a major brand of manufacturers of molded hollow and filled confectionary. Headquartered in Telford, Magna Confectioners are UK-based entrepreneurs. The leading sellers of cocoa, sugar and chocolate products also have a manufacturing base in Shropshire.
The company comprises of a core office staff of 40 members, whilst about 100 workers work in the factory. The majority of staff in the company are office based while there are few who travel and work ‘on the move’. Managing tasks remotely is a necessity that ensures the workforce stays in touch with the business effectively without compromising productivity.
The entire IT Operation from support to strategy, budget, purchasing, and project management is managed and supervised by the core IT department.
Magna Confectioners earlier relied on Lotus Domino/Notes which proved to be a clunky system and the company saw administrative issues with the legacy system. Also, it was time intensive to maintain the system as well as a drain on system resources. It was unable to provide access to remote users other than via laptop VPN which was not flexible enough for the workforce. All permanent employees within the organization had access to this system. But the biggest challenge faced by the firm was the issue of flexibility to access mail and documents remotely, something to be done cost effectively and keeping security in mind.
As most of the employee base were already familiar with the setup of Google Workspace via personal accounts, it was a natural decision to switch to it. Moving the user base to a new system was never a problem and henceforth the staff was trained internally. Looking at the future of the email infrastructure, Google Workspace was recommended by one of the firm’s suppliers as part of an exercise. We partner helped in evaluating the Mobility, Security, and Ease of access to information and other aspects of the suite that proved to be the deciding factor along with the cost saving benefits we showed as opposed to the investments on Lotus Notes support.
Google Workspace has provided our business with increased flexibility and reduced costs, I can think of few other changes we have made in the business that have been as transformative as this and have been as well received by people from executives down to regular staffNick Davey, IT Manager at Magna Confectioners
Nick cites Gmail as one of the major causes for Magna to switch from the previous application. Although users were already familiar with the working of Google Calendar prior to the switch, staff is also getting used to cloud based office suite of Google Drive as a means of collaboration and working remotely.
MediaAgility is a Google Workspace partner in UK and played a significant role in helping us to deploy Google Workspace for our businessDavey
The company was looking to optimize Hangouts and Google Drive for their business operations, and we assisted the company in identifying the benefits of switching to this Cloud based suite by Google. Our deployment team smoothly transitioned them to Google Workspace.
Google Workspace now plays a very crucial role in helping employees collaborate with peers, colleagues, partners, vendors, and clients. Since mobile access is critical to any business, it helps the firm to reach out to their consumer base. This contributed immensely and is the prime driver in improving the ongoing processes. The company has seen cost savings of nearly 33% after making the switch to Google Workspace.
About Google Workspace
Google Workspace is an enterprise-ready suite of applications that includes Gmail, Google Calendar (shared calendaring), Google Drive (online document and spreadsheet hosting), Google Sites (team site creation and publishing), and Google Hangouts.