Meet us at IAUG Converge 2026

Talk to our Experts

Date

2^nd - 4^th November, 2026

Location

Savannah, Georgia

Booth Number

311

Date

2^nd - 4^th November, 2026

Location

Savannah, Georgia

Booth Number

311

Prebook a meeting with us or contact one of our experts during the event.

You can find us in Exhibitor Hall at Booth 311

Persistent helps enterprises reimagine contact centers as intelligent, connected experience hubs. We shape the strategy, modernize platforms and accelerate migration with proven CXCI expertise. AI-powered automation elevates customer journeys, empowers agents and simplifies operations. Managed services sustain performance, resilience and continuous optimization at scale.

Persistent is excited to participate in the 2026 IAUG Converge in Savannah, GA.

We will showcase and demo Persistent’s solutions and services in support of Avaya’s portfolio.

Join us for a breakout session to learn how to use Avaya’s Admin Portal to streamline and automate management; explore tools and services to migrate the on-prem Aura stack to Infinity and Nexus.

Stop by our Booth 311 to meet our team and learn about the rich set of services Persistent offers to thousands of enterprise clients around the world to modernize their environments and leverage AI to streamline and optimize their operations.

Pre book a meeting with us or drop by our booth to chat with our experts
You can find us in Exhibitor Hall at Booth 311

Talk to our Experts

Our Pillars

Advisory & Strategy

CX strategy & roadmap
Platform and journey assessment
Business case & transformation plan

Migration & Modernization

CCaaS migration factory
Omnichannel platform modernisation
Accelerated, low-risk transition

AI & Automation

Conversational & voice AI
Agent assist and intelligent routing
AI-powered service automation

Managed Services

Managed contact centre operations
Automated administration & monitoring
Continuous optimisation & support

Our Offerings

Administration Solutions

Implementation and deployment of Admin Portal in on-prem, hybrid or cloud environments
Custom workflows to manage all UC and CC components
End-to-end automation through integration with enterprise applications (like ServiceNow and Workday)

Migration Solutions

Current-state assessment and solution design for modernisation
Automated migration workflow execution
New platform implementation, deployment and optimisation

Professional Solutions

Customization and implementation of AI-powered capabilities and automation
Integration with enterprise platforms such as ServiceNow, Salesforce and Microsoft technologies
Industry-specific accelerators and connectors for Healthcare & Life Sciences (HLS); Banking, Financial Services & Insurance; Communications, Media & Technology; State, Local and Education & Federal.