Report-Digital Banking CX In A Post-Covid-19 World

2020 special report series

Digital Banking CX In A Post-Covid-19 World

At the same time neo and challenger banks are disrupting financial services by providing innovative digital experiences, traditional institutions are still dealing the repercussions of branch closures and customer concerns about visiting a branch. In response, banks and credit unions are focused on delivering the digital experiences their increasingly technologically savvy customers demand.

The Digital Banking Customer Experience Market Trends Report by Customer Contact Week discusses why digital engagement has become so valuable to financial institutions, and provides actionable insights, including:

  • What the long-term benefits are to implementing seamless digital banking solutions
  • How the agility of digital banking saved the day amid COVID-19
  • The top 6 ways your brand should be implementing digital offerings today

Quote

bipin sahni

Bipin Sahni

Chief Strategy Officer,
Persistent Systems

“Delivering on ever changing digital banking customer expectations requires an agile technology strategy that enables you to rapidly test and deploy new digital capabilities. A cloud based API centric approach enables financial institutions to compose the right solution at the right time by bringing together a digital mosaic of technologies – extending their existing systems with the latest fintech capabilities.”

You May Be Interested In

News

Persistent Systems and ValidSoft deliver new Secure Digital Voice Authentication Capabilities for Banking and Credit Unions

News

What you need to know before implementing artificial intelligence and machine learning – by Sameer Dixit and Jaideep Dhok

Views

Vishnu Mamidipally talks about how cognitive automation is setting stage for incredible journey of financial industry

Views

Whitepaper – Technology Predictions for 2019 – The Six Digital Currents Steering Enterprises into the New Age

Partners

Transforming user experience through emerging tech – PwC and Persistent Systems

News

Nok Nok Labs teams up with Persistent to simplify sign-in for App Service

Start typing and press Enter to search

Contact Us
close slider

Contact Us
Have a question? Drop us a line and we will get in touch with you!

Yes, I would like Persistent to contact me on the information provided above. Click Here to read our full Privacy Notice.