Client Success

Improve customer experience by integrating insurance, wellness and care to enhance the patient wellness journey.
Private sector investment in wellness programs have become increasingly common as businesses seek to improve the health of their employees as part of their corporate citizenship efforts, find new business opportunities, and ultimately improve their return on investment. Technology is critical to make these wellness programs productive and effective in engaging members, capturing their health indicators, performing analysis and producing tangible results.
The global pandemic demands insurance companies to adapt digital platforms to promote wellness and offer next generation digital experiences to their customers.
Persistent has been delivering value to the health insurance providers through reliable delivery of digital solutions, including and ready-to-use accelerators such as InsurCare which enables insurance providers to promote wellness and preventative care adoption.
Persistent’s Wellness and Care Solutions offer exceptional customer experience that integrates insurance and care with a data-driven advanced decisioning platform and helps achieve.
Industries
Industries
Data & Analytics
Data & Analytics
Data & Analytics
Persistent will update your request, which will take no longer than 3 business days
Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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