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Whitepaper

An Essential Primer on Enterprise Search Evaluation

An Essential Primer on Enterprise Search Evaluation

When enterprise search delivers accurate results, it can do wonders for the enterprise in the areas of technology innovation, productivity, market competitiveness, and customer satisfaction. It is no surprise that organizations go through a painstaking process to evaluate and pick the right enterprise search offering. The right tool must fulfill functional requirements while being in line with the enterprise IT policy and meeting security, configurability, and interoperability standards.

But why bother going through an exhaustive evaluation if most modern technologies make the same tall claims of delivering the best of text analytics, machine learning, performance, scalability, data security, customization, and search analytics? The differences between tools may be subtle, but they have a profound influence on the quality of search.

Download this whitepaper to understand the key evaluation areas that every organization must cover before zeroing in on a search tool. Because, believe it or not, that tool is expected to stick around your IT landscape and deliver value for many years to come.

    Download Whitepaper


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      Jiani Zhang - President, Alliance and Industrial Business Unit

      Jiani Zhang

      Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.

      Jeffrey Hammond

      Vice President, Principal Analyst Serving CIO Professionals

      Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.

      Previous Work Experience
      Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.

      Education 
      Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.

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