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Persistent is focused on improving current features and introducing new ones in its upcoming Mobile Foundation releases. The focus areas include multi-experience development platforms, digital banking platforms, secure mobile API gateway, and in-app protection. These new features prioritize ease-of-use developers and systems administrators, improving the overall experience and reducing the turnaround time for application development.
Leveraging its core expertise in Banking, Financial Services, and Insurance (BFSI) sector, the Persistent platform will incorporate solution accelerators targeted for this market segment. In addition, Persistent will explore the use of generative AI to improve user experience and accelerate and streamline the mobile app development process.
Persistent will offer a full suite of solutions and services including:
IBM will discontinue support of IBM MobileFirst Platform Foundation in September 2025.
Persistent has the license to the MobileFirst Platform Foundation and can offer complete End of Life support for existing IBM customers. This means that you will continue to get the full level of product support.
2016-06-17
2024-04-19
2025-09-30
To provide a swifter resolution, we will address the customer needs under support with Level 2 (L2), Level 3 (L3), and Development support
Yes, IBM will discontinue support of IBM MobileFirst Platform Foundation in September 2025. The End of Support (EOS) is scheduled for September 30th, 2025. Persistent can offer support that no third-party service provider can provide.
Code-level support is the ability to fix any software defects and patching, including critical security patches for future needs. This is possible since Persistent has obtained access to provide code-level support for MobileFirst Platform Foundation from IBM.
Persistent has been an IBM engineering partner for 20+ years. Coupled with this vast expertise, Persistent obtained access to provide code-level support. In case of any issue, Persistent will provide the right experts to diagnose the root cause quickly so that business impact is minimized.
Our Support aims to deliver a smooth and effortless customer experience. Throughout this period, Persistent will provide comprehensive software support, with a lead time ranging from 3 to 4 weeks.
Persistent has technical engineers for providing support on Mobile Foundation. We already have well-defined ticketing system process and build-release process which can be leveraged by existing IBM’s customers once they are onboarded.
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