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Service Management

Transform service management with best-in-class strategies and solutions driven by ITIL V3 and V4.

Siloed operation that lack of centralized ownership and multi-vendor governance often results in poor customer experience and delays time to market for critical initiatives.

Persistent’s service management framework drives consistency, efficiency, quality, productivity and transformation. Transform your service management with best-in-class strategies and solutions. Our service management, service assurance, and service intelligence tools provide efficient service management solutions that align to ITIL V3 and V4 concepts.

Benefits
  • End-to-end ownership of IT services
  • Drive continuous service improvements with automation and Orchestration
  • Process standardization to establish quality and maintain compliance
  • Better tracking with enhanced metrics and SLAs
Gartner® once again recognizes MediaAgility, now part of Persistent Systems

Gartner® once again recognizes MediaAgility, now part of Persistent Systems, as a Niche Player in its Magic Quadrant™

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Why Persistent?
Practitioner guided, Automation-led

Unlock the most value from cloud and infrastructure modernization with our practitioners and ready-to-use Automation Stack that implements industry best practices across your hybrid and multi-cloud infrastructure and operations.

Product engineering DNA

Persistent expertise as the leader in product engineering and cloud engineering assisting ISVs in migrating or modernizing to cloud-based distribution, including R&D for cloud service providers to launch new services.

Extensive Partner Ecosystem

A 360-degree relationship as a training, engineering, certification and implementation partner for public cloud service providers, cloud software and platform developers, and close collaboration with open source.

News & Insights

Access our latest thought leadership and updates on Cloud & Infrastructure

thumbnil Best Practices for Observability in AWS Cloud
Confidential Computing is Transforming Data Protection in the Cloud and on the Edge
thumbnil AWS API Gateway: Architectural Patterns, Implementation, and Best Practices

Whitepaper

Best Practices for Observability in AWS Cloud

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Blog

Confidential Computing is Transforming Data Protection in the Cloud and on the Edge

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Whitepaper

AWS API Gateway: Architectural Patterns, Implementation, and Best Practices

Learn more

Contact us

    You can also email us directly at info@persistent.com.

    You can also email us directly at info@persistent.com