Services

Application Development & Management Cloud & Infrastructure Consulting CX Transformation CX Contact Center Intellegence Data & Analytics Enterprise Integration Enterprise IT Security Experience Transformation Global Capability Centers Intelligent Automation Persistent.AI Open Source Hub Software Product Engineering Learn more about our Accelerators & Intellectual Properties
Industries

Banking & Financial Services Insurance Healthcare Life Sciences Consumer Tech Industrial Software & Hi-Tech Telecom & Media
Client Success
Insights
Our Partners

Appian AWS Databricks DataStax Finexcore Finmkt Google IBM Mambu Microsoft OutSystems Red Hat Salesforce ServiceNow Snowflake Software AG UiPath Zscaler View Persistent Partner Ecosystem
Our Marketplace

Cloud & Infrastructure Business Applications Modernization & Digital Transformation Intelligent Automation Data & Analytics CX Transformation Enterprise Applications & Integrations Enterprise IT Security Internet of Things (IoT)
About

Corporate Values Leadership Team Investors Events In the News Press Releases Awards and Recognitions Environmental, Social and Governance Persistent Foundation Diversity and Inclusion Innovation Lab Persistent Alumni Locations Contact Us
Careers
Contact Us

Service Management

Transform service management with best-in-class strategies and solutions driven by ITIL V3 and V4.

Siloed operations that lack centralized ownership and multi-vendor governance often results in poor customer experience and delays time to market for critical initiatives.

Persistent’s service management framework drives consistency, efficiency, quality, productivity and transformation. Transform your service management with best-in-class strategies and solutions. Our service management, service assurance, and service intelligence tools provide efficient service management solutions that align to ITIL V3 and V4 concepts.

Benefits

End-to-end ownership of IT services
Drive continuous service improvements with automation and Orchestration
Process standardization to establish quality and maintain compliance
Better tracking with enhanced metrics and SLAs

Unlock Cloud Transformation Insights with Gartner

Unlock Cloud Transformation Insights with Gartner

Gain key insights from the 2024 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services, where Persistent has been recognized as a challenger.

Make informed decisions for your business with Gartner’s expert analysis.

What’s Inside the Report:

Review market insights and vendor evaluations.

Leverage identified Vendor Strengths and Cautions to select a Cloud IT Transformation Service that best fits your needs.

Learn why Persistent is a Challenger for public cloud IT transformations for the second year in a row.

Download the Report
Read the Gartner Voice of customer report

Client Success

Setting up ServiceNow ITSM & ITOM for carve-out in 10 days

Client Success

Setting up ServiceNow-powered IT Service Management and Operations for a Carve Out within Ten Days

Client Success

Persistent Systems Managed Services Support

Implementing an Integrated IT Footprint for Acquired Companies

Client Success

Implementing an Integrated IT Footprint for Acquired Companies

Why Persistent?

Practitioner guided, Automation-led

Unlock the most value from cloud and infrastructure modernization with our practitioners and ready-to-use Automation Stack that implements industry best practices across your hybrid and multi-cloud infrastructure and operations.

Product engineering DNA

Persistent expertise as the leader in product engineering and cloud engineering assisting ISVs in migrating or modernizing to cloud-based distribution, including R&D for cloud service providers to launch new services.

Extensive Partner Ecosystem

A 360-degree relationship as a training, engineering, certification and implementation partner for public cloud service providers, cloud software and platform developers, and close collaboration with open source.

News & Insights

Access our latest thought leadership and updates on Cloud & Infrastructure.

View all Insights

Takeaways from ServiceNow Knowledge 2024

Blog

Putting AI to Work with Off-the-Shelf GenAI: Four Takeaways from ServiceNow Knowledge 2024

Banner-for-Genomic-Hyperscalers-Whitepaper

Whitepaper

Unleashing the Power of Omics Data with Hyperscalers

Download the Whitepaper

Organizational Agility

Blog

Why Organizational Agility is Necessary for Survival

Cloud Transformation

Cloud Transformation Perspective

Explore Persistent Cloud Transformation Perspective and get valuable insights and perspectives on the cloud journey, from planning and migration to optimization and ongoing management.

Contact us

(*) Asterisk denotes mandatory fields

First name*

Last name*

Work email*

Company*

Job title*

Phone number (optional)

You can also email us directly at info@persistent.com

You can also email us directly at info@persistent.com