Persistent Intelligent IT Operations Services

Persistent Intelligent IT Operations

An integrated service delivery framework leveraging next-gen AI solutions to deliver faster time to value and lower TCO.

Persistent Public Cloud IT Transformation Services Reviews

Clients love our work. Read what they have to say >

Gartner Peer Insights

Most IT organizations spend the vast majority of their time and resources keeping lights on and focusing on ‘business as usual’ activities. Too often, this does not leave bandwidth for innovation or cost-efficiency. IT must often deal with inflexible vendor contracts, siloed infrastructure, people dependencies, and applications burdened with technical debt. Yet despite these challenges, there are growing expectations on IT dealing with new challenges like cyberthreats, enhancing CX, decreasing time to market for critical innovation.

Leverage Persistent’s “always on” operating model with a dedicated shared services capability to keep the maintain operations and ensure business continuity. Persistent provides the expertise, AI/ML based tools, technologies, and customer service you need from its global operation centers.

Unlock Cloud Transformation Insights with Gartner

Unlock Cloud Transformation Insights with Gartner

Gain key insights from the 2024 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services, where Persistent has been recognized as a challenger.

Make informed decisions for your business with Gartner’s expert analysis.

What’s Inside the Report:

Review market insights and vendor evaluations.

Leverage identified Vendor Strengths and Cautions to select a Cloud IT Transformation Service that best fits your needs.

Learn why Persistent is a Challenger for public cloud IT transformations for the second year in a row.

Get your copy of the Gartner report now

Persistent Intelligent IT Operations

Client Success

AI-Driven Service Management for a Top US Financial Firm

Client Success

AI-Driven service management for leading US financial services firm results in a 40% reduction in ticket volumes

Read the Story

Banner-Image-for-Broadcom-Advancing-mass-CS

Client Success

Broadcom: Advancing mass transformation through better connectivity

Read the Story

Client Success

Improving digital operations with an automation-first approach at a technology expense and asset management leader

Read the Story

Media Intelligence company optimizes operations with Cloud

Client Success

Global media intelligence provider optimizes operations by transforming legacy infrastructure to next-gen cloud platform

Read the Story

Play/Pause

Cloud Transformation

Cloud Transformation Perspective

Explore Persistent Cloud Transformation Perspective and get valuable insights and perspectives on the cloud journey, from planning and migration to optimization and ongoing management.

View now

Offerings & Solutions

Service Desk

Next generation, ITIL-compliant intelligent operations, leveraging extensive use of AI/ML, RPA, workflow automation, and orchestration.

Learn more

Digital Workplace Services

Evolve from a business-centric to employee-centric “anywhere anytime, any device” model while keeping enterprises efficient, compliant, and secure.

Learn more

Management & Sustenance

Cloud, infrastructure and application management and sustenance services that leverage AI/ML insights to reduce costs without impacting the customer experience.

Learn more

Service Management

Transform service management with best-in-class strategies and solutions driven by ITIL V3 and V4.

Learn more

CloudOps

Persistent’s next-generation multi-cloud intelligent operations framework, CloudOps, is the one-stop solution for your cloud management challenges. CloudOps ensures continuous compliance across multi-cloud environments, including AWS, Azure, Google Cloud, and Oracle Cloud.

Learn more

Managed Network Services

Experience high-performing, secured access for global users with Persistent-managed, cost-effective, and outcome-based connectivity.

Learn more

Network Operations Center

Improve end-user experiences with 20% faster resolution of connectivity and network disruptions.

Learn more

Our Cloud Partner Ecosystem

We bring domain knowledge, engineering, and technology expertise to develop a rich set of cloud-based solutions with a 360-degree relationship as a training, engineering, certification, and implementation partner.

AWS
Google Cloud
IBM Platinum Partner Logo
Microsoft Azure
Red Hat
servicenow

Why Persistent?

Practitioner guided, Automation-led

Unlock the most value from cloud and infrastructure modernization with our practitioners and ready-to-use Automation Stack that implements industry best practices across your hybrid and multi-cloud infrastructure and operations.

Product engineering DNA

Persistent expertise as the leader in product engineering and cloud engineering assisting ISVs in migrating or modernizing to cloud-based distribution, including R&D for cloud service providers to launch new services.

Extensive Partner Ecosystem

A 360-degree relationship as a training, engineering, certification and implementation partner for public cloud service providers, cloud software and platform developers, and close collaboration with open source.

When it comes to the way we work, Persistent is different by design.

Our methodologies are grounded in our rich digital engineering heritage, spanning 30+ years of client partnerships  — including more than a decade of building cloud-native applications, modernizing workloads and optimizing cloud operations. Our skills are enhanced by years of experience not only working with AWS, Google, Azure and IBM platforms, but actually building important components of them. And as a truly global company, we’re always where our clients need us to be.

Digital transformation demands working with a partner that brings together the right people, processes and technical know-how for successful cloud deployments — one that can build cloud infrastructure, migrate and modernize apps and data, optimize operations and fully secure it all. That’s where we come in.

Persistent Public Cloud IT Transformation Service Reviews

Clients love our work. Read what they have to say.
Gartner Peer Insights
Persistent Shows The Persistence To Over exceed Expectations, Again And Again
Persistent performed a Cloud Deployment and transformation at a highly regulated customer of mine.  They far exceeded mine and the customer's expectations. I am so proud that I am the one that selected Persistent for this work.  I've recommended them to several other customers since, and recommend to my peers that they do the same. I look forward to an ongoing relationship  with a services provider I can trust to deliver exceptional outcomes on critical and highly sensitive projects.
Persistent Is A Great Company To Help You Move To Cloud And Modern Automation
Persistent can quickly provide good quality consultants with specialized knowledge. Example of such project would be "Custom automation of managing kubernetes in multiple Clouds" project requires knowledge in all areas: 1) several cloud providers (not just AWS), 2) kubernetes, 3)python. Persistent is always willing to work with us on refining requirements for consultants we need and involving us in evaluation of candidates. Good skill level in focused areas.
Perfect Partner For A Greenfield Refresh Of All IT Services
They have consistently performed above and beyond expectations. Based on previous external service providers this is much better than my previous experience. Technical ability to translate our business needs into solutions that work. Flexibility to change direction to suit their customers immediate needs. Responsive to critical incidents even where they are not supporting the services in distress.
Persistent Is A True Partner And They Invest In My Company's Success
Persistent operates as a true partner. They stand true to their commitments and deliver on time. They are flexible and willing to help out when challenges arise and do not quote the contract in order to nickel and dime you Persistent has a deep bench of contractors, consultants, and employees and has been able to bring the subject matter experts to the table in our time of need.
Cloud Transformation & Migration Leader
Overall experience with Persistent system was pretty impressive. They hold all 3 Es (Experience, Expertise and Enthusiasm). 
Migration of mission critical workload from one cloud provider to other cloud provider was done by them in just 8 weeks.
Best Ever Transition From Any IT Vendor
The team helped us with the easy transition.  It was flawless and the Persistent team helped us in smoothest of the transition.  We had to take very less updates on daily basis and team really helped with the updates by their own, which is most important for us.  The team's expertise is commendable.
white-bg-customization-html-scaled-1.jpg
Disclaimer- Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

News & Insights

Access our latest thought leadership and update on Cloud & Infrastructure.

View all Insights
Aligning Cloud Deployment and ROI with FinOps

Blog

Beyond Cost Optimization: Aligning Cloud Deployment and ROI with FinOps

Read the Blog

Blog

Taking Generative AI Out of the Black Box with Knowledge Graphs and AWS

Read the Blog

servicenow

Blog

Putting AI to Work with Off-the-Shelf GenAI: Four Takeaways from ServiceNow Knowledge 2024

Read the Blog

Contact us

(*) Asterisk denotes mandatory fields

    You can also email us directly at info@persistent.com

    You can also email us directly at info@persistent.com