Persistent Cloud, Infra & Security practice — The Foundation Layer
Making AI Scalable, Responsible and Enterprise-Ready
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AI doesn’t fail because of technology.
It fails because organizations aren’t ready for it.
Persistent Cloud, Infrastructure & Security (CIS) offerings helps enterprises turn AI ambition into real, scalable outcomes.
Why AI Initiatives Stall
AI initiatives fail not because of models, but because of operational reality:
Legacy platforms slow execution
Costs leak silently
Operations remain reactive
AI initiatives remain stuck in pilots
Across enterprises, Persistent’s CIS practice consistently observes 30–40% inefficiency before AI is even introduced.
Legacy Modernization You can’t win the AI race carrying all the tech debt baggage.
AI requires modern, scalable foundations. Persistent modernizes legacy environments to enable speed, resilience and AI readiness.
You can’t win the AI race carrying all the tech debt baggage.
AI requires modern, scalable foundations. Persistent modernizes legacy environments to enable speed, resilience and AI readiness.
How Enterprises Modernize Legacy at Scale
Real-world transformation driven by Persistent’s CIS expertise
A Leading Radiology Imaging Service Provider
The Challenge
Legacy systems across multiple imaging centers slowed innovation, increased operational overhead and made compliance difficult.
Our Approach
- Modernized legacy infrastructure using a secure, cloud-first architecture
- Automated infrastructure provisioning to remove manual dependencies
- Standardized environments to support scale and compliance
Business Outcomes
- 40% reduction in operational costs
- 50% faster application rollout
- Improved scalability and compliance
- Higher engineering efficiency
Result: A modern, scalable foundation enabling faster innovation across locations.
A High-Growth SaaS & Practice Management Platform
The Challenge
A monolithic legacy application limited agility, slowed releases and constrained product innovation.
Our Approach
- Re-architected applications using cloud-native and API-led design
- Enabled CI/CD automation for faster deployments
- Modernized data and application layers for scalability
Business Outcomes
- 30% cost savings through platform optimization
- 50% faster release cycles
- Improved reliability and performance
- Accelerated product innovation
Result: A cloud-native platform built for speed, resilience and continuous innovation.
A Global Digital Commerce Enterprise
The Challenge: Rising infrastructure costs, slow delivery cycles and fragmented engineering processes impacted business agility.
Our Approach:
- Led large-scale cloud transformation and optimization
- Streamlined engineering workflows through automation
- Implemented cost and performance optimization practices
Business Outcomes
- 40% increase in developer productivity
- 45% reduction in infrastructure costs
- 4–12 weeks faster product release cycles
- Improved operational efficiency at scale
Result: A leaner, faster and more scalable digital platform supporting business growth.
IT Cost OptimizationThat drip? That’s your AI budget.
AI investment fails when costs remain unmanaged. We help identify inefficiencies and redirect spend toward AI innovation.
That drip? That’s your AI budget.
AI investment fails when costs remain unmanaged. We help identify inefficiencies and redirect spend toward AI innovation.
IT Cost Optimization Success Stories
Driving efficiency, reducing spend and improving operational performance at scale
A Leading Accounting & Tax Management Enterprise
The Challenge
Rising infrastructure costs, fragmented environments and manual operations were impacting efficiency and scalability.
Our Approach
- Refactored legacy applications and migrated workloads to cloud
- Implemented CI/CD and infrastructure automation
- Optimized compute, storage and licensing usage
- Standardized environments to eliminate wastage
Business Outcomes
- ~85% cost reduction within 4 months
- Significant drop in infrastructure overhead
- Improved operational visibility and control
- Faster provisioning and release cycles
Result: A lean, optimized IT environment with sustained cost efficiency and improved performance.
A National Digital Education Platform (Government Entity)
The Challenge
High cloud spend, scalability challenges and inefficiencies in managing large-scale workloads for millions of users.
Our Approach
- Optimized Azure environments to reduce waste and over-provisioning
- Implemented autoscaling and right-sizing strategies
- Streamlined deployments and improved monitoring
- Introduced cost governance and performance controls
Business Outcomes
- 50% reduction in infrastructure costs
- 99.9% uptime maintained
- Improved scalability for peak usage periods
- Faster and more reliable deployments
Result: A cost-efficient, scalable digital platform supporting nationwide learning initiatives.
A Large Enterprise Undergoing IT Operations Transformation
The Challenge: High operational costs, limited visibility and inefficient IT service delivery across a distributed environment.
Our Approach:
- Implemented centralized IT operations and monitoring
- Introduced automation and self-healing mechanisms
- Optimized service management using ITSM and AI-driven insights
- Streamlined infrastructure and support operations
Business Outcomes
- ~23% reduction in service desk tickets
- 12% YoY cost savings through operational efficiency
- Improved service reliability and response times
- Better alignment of IT with business objectives
Result: A more resilient, cost-effective IT operations model with improved user experience.
Transform Enterprise Operations with Persistent’s OpsPAilot
Unleash the Power of Agentic AI for Seamless Service Management
Empower your enterprise with Persistent’s OpsPAilot Platform—a future-ready, multi-agent solution built to automate, orchestrate and elevate service management across IT, HR, Finance, Procurement and beyond.
Business Impact
60-80%
Auto-resolution of issues
78%
Higher employee satisfaction
30-40%
Productivity improvement
45%
Operational cost reduction
95%
Customer Satisfaction Enhancement
The OpsPAilot Advantage
Transform your enterprise with a platform built for scale, interoperability and growth. Whether accelerating service delivery, enhancing user experience or driving measurable cost savings, Persistent provides the foundation and expertise to make it happen.
Domain-Specific Intelligence
Proprietary reasoning engines and domain-trained models ensure accuracy and cost efficiency across IT, HR, Finance and more.
Vendor-Agnostic Flexibility
OpsPAilot open architecture supports any environment—AWS, Azure, GCP, hybrid or on-premises—integrating effortlessly with your existing stack.
Enterprise-Grade Trust & Security
The TRAPS+ Framework delivers built-in audit trails, privacy and governance, meeting the strictest regulatory and ethical standards.
Autonomous Orchestration
Execute complex, multi-step workflows end-to-end, coordinating tasks and data across domains without manual handoffs.
Omnichannel Experience
Provide consistent, context-rich support across web, chat, voice, email and more for continuous satisfaction.
Universal Entry Point
A single, intelligent interface for all employee requests that eliminates silos and accelerates outcomes.
Discover how OpsPAilot can transform your service management
Take the first step toward autonomous enterprise operations. Connect with our experts to see how Persistent’s OpsPAilot AI agents can deliver real business outcomes for your organization.
Contact us for a Personalized DemoTrust & Market Validation
Consistently
five-star.
Persistent’s CIS practice is recognized for:
Cloud and infrastructure excellence
Operational maturity
Operations remain reactive
Analyst Recognitions
Awards and Recognition
Everest Group Talent Readiness for Next generation Cloud Services PEAK Matrix® Assessment 2025
Awards and Recognitions
Persistent Named a Leader in ISG Provider Lens™ 2025 for Cybersecurity Services
Awards and Recognition
Gartner® Peer Insights™ “Voice of the Customer” Recognizes Persistent for Public Cloud IT Transformation Services
Awards and Recognitions
Persistent has been listed in the Constellation Shortlist™ 2025 for AI Services: Global for the third year in a row
Awards and Recognition
Persistent won the 2025 Google Cloud Infrastructure Modernization Partner of the Year Award for Asia Pacific
Awards and Recognition
Persistent Named a Leader in AWS Professional Services in the ISG Provider Lens™ AWS Ecosystem Partner Report US 2024
Persistent Public Cloud IT Transformation Service Reviews
Clients love our work. Read what they have to say.
Persistent Shows The Persistence To Over exceed Expectations, Again And Again
Persistent performed a Cloud Deployment and transformation at a highly regulated customer of mine. They far exceeded mine and the customer's expectations. I am so proud that I am the one that selected Persistent for this work. I've recommended them to several other customers since and recommend to my peers that they do the same. I look forward to an ongoing relationship with a services provider I can trust to deliver exceptional outcomes on critical and highly sensitive projects.
Persistent Is A Great Company To Help You Move To Cloud And Modern Automation
Persistent can quickly provide good quality consultants with specialized knowledge. Example of such project would be "Custom automation of managing kubernetes in multiple Clouds" project requires knowledge in all areas: 1) several cloud providers (not just AWS), 2) kubernetes, 3)python. Persistent is always willing to work with us on refining requirements for consultants we need and involving us in evaluation of candidates. Good skill level in focused areas.
Persistent Is A Great Company To Help You Move To Cloud And Modern Automation
Persistent can quickly provide good quality consultants with specialized knowledge. Example of such project would be "Custom automation of managing kubernetes in multiple Clouds" project requires knowledge in all areas: 1) several cloud providers (not just AWS), 2) kubernetes, 3)python. Persistent is always willing to work with us on refining requirements for consultants we need and involving us in evaluation of candidates. Good skill level in focused areas.
Perfect Partner For A Greenfield Refresh Of All IT Services
They have consistently performed above and beyond expectations. Based on previous external service providers this is much better than my previous experience. Technical ability to translate our business needs into solutions that work. Flexibility to change direction to suit their customers immediate needs. Responsive to critical incidents even where they are not supporting the services in distress.
Cloud Transformation & Migration Leader
Overall experience with Persistent system was pretty impressive. They hold all 3 Es (Experience, Expertise and Enthusiasm).
Migration of mission critical workload from one cloud provider to other cloud provider was done by them in just 8 weeks.
Best Ever Transition From Any IT Vendor
The team helped us with the easy transition. It was flawless and the Persistent team helped us in smoothest of the transition. We had to take very less updates on daily basis and team really helped with the updates by their own, which is most important for us. The team's expertise is commendable.
What changes with CIS
- AI moves from pilots to production
- IT costs become predictable
- Operations stabilize
- Operations stabilize
- Teams regain control
- AI delivers measurable business value