Client Success

Learn how you can take advantage of all three seasonal Salesforce releases as you manage and continually upgrade your Salesforce enterprise footprint.
No matter where you are in your Salesforce journey, a team of experts can ensure you fully leverage this powerful platform. Stay on top of the latest Salesforce developments by working with Persistent, a Platinum partner with over 13 years of expertise.
Persistent provides Platinum-level expertise across Salesforce products like Sales Cloud, Service Cloud, Health Cloud, Communities, Marketing Cloud, MuleSoft, Heroku and more.
Discover a full range of Salesforce services from consultation and implementation to continued support and evolution. We bring you best practices, improved ROI and access to a global team capable of delivering tailored solutions and advice.
Persistent’s Salesforce practice is truly global with a presence across NorAm, EMEA and APAC. Our offices deliver transformative CX to clients across the world and are increasingly recognized as leaders in the Salesforce services space.
Through our 12+ year partnership with Salesforce we’ve delivered 1,400 joint engagements while growing our global practice to 1,400 Salesforce Engineers with 27,000 Trailhead Badges, and 2,700 Developer, Platform and Industry Certifications.
As a full-force platinum partner, Persistent is a recognized leader in Salesforce Core Cloud implementation, and a preferred Health Cloud Partner due to our expertise in complex Salesforce integrations.
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Awards & Recognition
Awards & Recognition
Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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