See Beyond Rise Above

Reimagine Banking with New Age CX

Reduce customer wait times and anticipate your customer's every need with our powerful, fully integrated cloud-based solutions to provide superior customer service.

Business Benefits

Enhance customer loyalty with 360-degree view of customer data

Increase cross and up sell opportunities with next-gen embedded finance solutions

Stay ahead of the curve with innovative AI-powered solutions and tools

Improve CX with proven architecture and cost-effective Salesforce products

Boost customer service with futuristic self-service capabilities and enriched communities

Ensure seamless omnichannel customer experience with real-time system integrations

Solution
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Use Cases
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Why Persistent?
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Client Success

An Indian NBFC, engaged in consumer finance business and commercial lending

Improved Overall Resolution Rate by approx. 50%, Deployed a complete lifecycle of client service request for all business lines.

Client Success

A US enterprise software company that develops financial and tax preparation software

89% Reductions in Avg. Call Time, 75% Faster processing of Contracts, Improved client feedback & cross-sell, Delivered Awesome Agent Exp.

Client Success

An Indian Bank, currently engaged in 16 different LOBs including retail & commercial lending, banking

Improved cross-selling & upselling from 5% to 25-30%, Enabled multi-channel case capture, Centralized service processes, Improved CSAT score

Client Success
Enterprise Integration Strategy & Advisory

An Indian NBFC, engaged in consumer finance business and commercial lending

Client Success
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A US enterprise software company that develops financial and tax preparation software

Client Success
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An Indian Bank, currently engaged in 16 different LOBs including retail & commercial lending, banking

Contact us

    You can also email us directly at info@persistent.com.

    You can also email us directly at info@persistent.com