Client Success

The abundance of born-in-the-cloud, hyper-agile software products and platforms have made it easy to underestimate product sustenance engineering challenges. Today, hundreds of thousands of customers use an extensive portfolio of legacy products while expecting new-age user experiences and a steady improvement in scalability, security, and reliability.
But the reality is that these legacy products can burden your bottom line. They drain expensive resources and become an unnecessary distraction for engineering teams. Supporting product lines that don’t fit into a company’s strategic plans or with declining revenues lead to low-profit margins and drag on valuation
The silver lining here though is that legacy products have tremendous untapped value. With the right infusions of technology, legacy products can surpass their expected lifespan and continue to be profitable. Introducing Persistent’s ExtenSURE, a first of its kind framework in the software industry, leverages our Software 4.0 methodology in addressing the age-old problem of product sustenance. It takes a data-driven approach to product transition and transformation, giving software companies the actionable insights, they require to extend the life of their legacy products.
30-year legacy of leadership in software product engineering and digital transformation.
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Combining the power of Design Thinking, Hackathons, Continuous Engineering and Agile to build next-generation digital products.
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Press Release
Press Release
Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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