Sometimes the cure can be as potent as the disease…

AI has become both a powerful tool and ironically its own greatest challenge, caught in a cycle where innovation fuels both progress and new vulnerabilities. Just as medieval castles were fortified against constant threats, AI technologies are evolving in a relentless game of “attack and defend.” AI provides unprecedented advances, particularly in financial services, yet the very innovations designed to protect us become the next target of sophisticated attacks— often driven by AI itself.

Banks are modern-day forts. They guard our most valuable assets and as they adopt more AI technology to protect those assets, they also become prime targets for attackers. In this constant cycle of attack and defend, AI has proven to be both a double-edged sword and a necessity. Ultimately, the only technology capable of keeping up with these advances— and emerging threats— is AI itself.

AI’s Role in Detecting and Preventing Fraud

With the global AI market in financial services projected to grow from $36B in 2023 to $150B by 2030¹ there is both an opportunity and a necessity for AI to innovate and regulate itself. Companies like Jumio leverage AI to verify the authenticity of financial documents, significantly reducing fraud risks. AI-driven fraud detection systems are estimated to save the banking industry up to $447B by 2023 through reductions in fraud losses and operational inefficiencies².

Yet, as new fraud prevention tools emerge, attackers develop equally advanced methods to counter them fueling the attack and defend cycle. This isn’t just a trend in fraud detection but an emerging theme across AI’s applications in financial services.

Safeguarding Intellectual Property in Fintech

As the fintech industry is on pace to expand to $324B by 2026³ AI plays a pivotal role in protecting intellectual property, detecting copyright and patent infringement in real-time. But as innovation advances, so do threats, as attackers use AI to replicate and exploit IP faster than traditional methods ever could. In this way, the attack and defend cycle becomes as intrinsic to technology’s progress as the inventions themselves.

Defending Against AI-Generated Threats

AI is also critical in defending against AI-generated threats. Companies like Akamai and CloudFlare use AI-driven tools to detect and neutralize malicious bots and phishing schemes, ensuring the security of digital services in the financial sector. With the AI-driven cybersecurity market projected to reach $46B by 2027⁴ investments in AI security measures have never been more essential.

This ongoing cycle of attack and defend isn’t unique to AI. Similar patterns have unfolded in notable breaches at Ticketmaster, MGM, and Target where attackers found vulnerabilities compelling industries to adapt. The question now is how AI, as both a defense mechanism and a threat, will evolve.

The Need for Effective AI Governance

As AI drives innovation and opportunity, effective governance becomes increasingly essential. Just as a fort requires vigilant guards, AI in financial services needs oversight and regular monitoring to ensure its defenses remain robust and responsive to new threats. Effective AI governance should include:

  • Oversight: Clear accountability for AI decisions and actions ensuring that AI operates within set boundaries.
  • Monitoring: Continuous tracking of AI systems to detect any anomalies or performance issues before they escalate.
  • Policy and Compliance: Adherence to established policies and regulations that govern AI use particularly in sensitive areas like finance and data privacy.

Regular Review and Audits: Periodic evaluations of AI algorithms and processes to ensure they remain ethical, fair and aligned with the organization’s goals and regulatory requirements.

With 71% of banks expected to increase their AI and data analytics spending by 2030⁵ there is a growing emphasis on establishing frameworks that adapt alongside technological advances. Banks like JPMorgan and Goldman Sachs are already leveraging AI for trading, risk management and customer-focused applications positioning themselves at the forefront of both innovation and governance.

Balancing Innovation and Regulation

As AI continues to deepen its role in payments and money movement, balancing innovation with regulation will become increasingly critical. AI has the potential to enhance customer interactions, improve operational efficiency and reduce customer churn by 15% for institutions that implement AI-driven personalization techniques⁷. Financial institutions that leverage AI’s full capabilities while maintaining strong governance will be better positioned to harness AI’s potential responsibly.

Preparing for the Future — What Comes Next?

This endless game of attack and defend raises new questions: what happens when AI starts anticipating not only its next defensive move but also the potential weaknesses in its own defenses? We’re not just at the forefront of AI development; we may be approaching a stage where AI can regulate itself, foresee the ways it could be misused and create protections as it innovates. The impact on banking, financial services and payments could be transformative as AI increasingly governs and protects the very systems it powers. This journey is not just about enhancing today’s capabilities; it’s a glimpse into what might come next— technologies that build on AI’s foundation and redefine the concept of innovation altogether.

This highlights a pivotal moment for banking, financial services and payments. The journey to harness AI’s potential requires more than just technical skill— it requires strategic insight, a commitment to ethical considerations and a future-focused approach to regulatory standards. Leaders who can balance innovation with governance will shape this industry’s future and transform challenges into opportunities.

Given the rapid development we are experiencing, having a comprehensive understanding of these technologies and the associated challenges is essential. Successfully navigating these hurdles involves not only technical expertise but also strategic insight into regulatory landscapes and market dynamics. Engaging with experts who possess a deep knowledge of both innovation and governance can provide valuable guidance helping organizations to effectively manage these complexities and ensure they can capitalize.

As we look to the future, the firms that embrace a dual approach— leveraging AI for both advancement and self-regulation— will be the ones best positioned to lead in the evolving AI landscape. The evolution of AI-driven technology, which adapts as it protects, suggests a potential shift beyond even our current understanding of AI. This journey is filled with potential, and those who prepare to navigate it with foresight and adaptability will be the ones to watch.

References

  1. AI in Financial Services Market Size Forecast 2023–2030, Markets and Markets, 2023
  2. AI and Fraud Detection Savings Forecast, Juniper Research, 2022
  3. Fintech Market Projections 2026, Research and Markets Fintech Report, 2023
  4. AI Cybersecurity Market Forecast 2027, Cybersecurity Ventures, 2023
  5. Global AI and Data Analytics Spending by Banks, Accenture Banking Report, 2023
  6. AI Adoption in Investment Banks, PwC Financial Services Report, 2022
  7. AI’s Impact on Operational Efficiency and Customer Retention, Deloitte Global Insights, 2023

Author’s Profile

Brent Teitel

Brent Teitel

Chief Principal, BFSI Consulting

brent_teitel@persistent.com

Linked In

Brent Teitel has extensive experience in the payments industry, including senior roles at Mastercard and Wells Fargo. Known for driving product innovation and market expansion, Brent’s transformative approach positions clients for success through modernization and customer-centric strategies. With a proven track record in developing data-driven strategies, building products, and identifying opportunities that scale usage and drive revenue, Brent has collaborated with fintech partners to launch innovative digital payment solutions across new markets and verticals. He has earned six payments industry awards and holds eight patents.