Client Success

Deliver world class payments solutions securely that improve the customer experience.
Payments are fundamental to all industries, not just financial services. The industry is being forced to modernize and implement customer-centric payment solutions by changing regulations, increasing the adoption of real-time payments, and increasing customer demand.
We bring over 30 years of experience across the payments landscape from Payment Platform providers to financial institutions and banks as a digital partner of choice for application development, maintenance, and support of Payment platforms like IBM’s Financial Transaction Manager (FTM), SWIFT adoption, launch new payment instruments like wallets, P2P payments, & digital currency (CBDC).
Operational and technical expertise focused exclusively on the payment systems and informed by extensive domain knowledge and real word experience.
Transform your existing payment systems to leverage the benefits of cloud based technologies and ensure continued compliance in an evolving marketplace.
Accelerate your payment platform development by tapping our extensive digital engineering and payments development experience.
Simplify the management of your payments systems by having our experts run and manage your payments solutions for your organization.
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A digital lending platform for OakStar Bank to power its BrightOak Solar Financing division and better serve customer needs.
Over 30 years of digital engineering and payments experience building, implementing, and running payments solutions.
Our human-centered approach brings together design, industry and technology expertise keeping customers at the center of the solution to deliver impactful digital experiences.
Our partnerships with leading payment platform providers and all major cloud providers enable you to build the right solution for today and the ability for innovate for tomorrow.
Quote from D. Keith Sides, SVP of Payments, Persistent Systems
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Jiani Zhang is President of the Alliance and Industrial Solution Unit at Persistent Systems. Prior to this role, Jiani was the General Manager of Industrial Sector for Persistent Systems. Jiani has extensive experience in management consulting, marketing, product development and technology management. She also holds expertise in building and growing a business with P&L responsibility and leading teams in business strategy, offering & product development, go-to-market, and sales execution. Prior to Persistent, Jiani has also served as Director of Offering Management for IBM Watson IoT Platform and Head of Offering Strategy for IBM Industrial IoT where she pioneered the creation of the Industrial Analytics/AI IoT solutions.
Vice President, Principal Analyst Serving CIO Professionals
Jeffrey helps CIOs and digital leaders succeed by working with them to improve their software delivery capability and by helping them assess the relevance of emerging software technologies. As a 25-plus-year software industry veteran, he’s helped clients improve their development shop culture, apply Agile and continuous delivery best practices, and build successful developer ecosystems. Jeffrey’s been a developer; managed development teams; built award-winning commercial development tools; and, over the past decade, has helped Forrester clients navigate mobile, cloud, IoT, DevOps, and low-code technologies and tools.
Previous Work Experience
Jeffrey has been with Forrester since 2006. Prior to joining Forrester, Jeffrey worked at IBM, Rational Software, and was part of Accenture’s Advanced Systems Group.
Education
Jeffrey holds a B.S. in economics from the Wharton School at the University of Pennsylvania.
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