Turning Legacy Policy Logic into Migration Readiness

 

AI-Assisted Engineering Accelerates Platform Integration by 4x

A leading telecommunications software provider acquired a network observability platform with plans to strengthen its market position and expand its…

 

Persistent Reclaims 50 Hours Monthly and Lifts SLA by 30% for US Comms Provider

In enterprise security, the gap between knowing about a vulnerability and actually closing it is where breaches happen. The global…

 

Global Network & Infrastructure Leader Plans to Cut Telephony Handling Costs by 70% with Smarter Payment Routing

By simplifying PCI-scoped architecture and eliminating redundant call flows, Persistent helped plan to reduce operating cost, improve responsiveness and accelerate…

 

When Machines Cannot Wait: How CAMECA Rebuilt AfterSales Service for Uptime at Scale

View In: FR Salesforce solutions deployed: Agentforce Service, Agentforce Field Service, Agentforce Sales and Marketing Cloud Account Engagement. CAMECA (Ametek…

 

AI-led Payment Reconciliation on Databricks-Azure Leads to 80% Faster Processing

In complex payment and expense ecosystems, reconciliation is more than a back-office process. It is the mechanism that connects transactions,…

 

50% Faster Pipelines and 2x Data Capacity for Global Media Measurement Leader

A leading global media measurement company manages a highly complex data ecosystem comprising more than 11,000 household panels and over…

 

Modernizing IAM Across 10,000 Applications, Three Months Ahead of Schedule

With machine identities outnumbering human identities by 109:1, every access decision carries business, operational and security implications. That urgency came…

 

Persistent Standardizes Global Biopharma Lab Asset Management with GLAMS Platform

Biopharmaceutical innovation has never been more expensive. Bringing a single new drug to market now costs an estimated $2.6 billion,…

 

Support Tickets Halved with Contextual, In-Product Self-Service at Scale

Persistent’s CX transformation approach embeds support into the product journey to reduce effort, accelerate resolution and lower cost-to-serve. For a…

 

Domain-specific GenAI for Drug Discovery Improves R&D Productivity

For Biopharma innovation leaders, the near-term value in drug discovery does not lie in more use of AI but with faster,…