Clinical Trial Records, At Agentic Scale

When Every Document Must Be Inspection-Ready The client is a global clinical research leader supporting pharmaceutical and biotech organizations with…

 

Risk Intelligence Without Drift

More than Hundred Tableau Risk Dashboards and Microsoft-First Mandate The client, one of the world’s major financial institutions with operations…

 

Value Engineering and Application Modernization for Large EMR ISV Provider

Massive technology debt was fast becoming a market risk for one of the world’s leading electronic medical records (EMR) vendors.…

 

Enabling Unified Customer Engagement with Enterprise CRM Consolidation

The Context As a global healthcare and life sciences organization expanded through acquisitions and strategic spin offs, its CRM environment…

 

Enabling Expansion Plans for US’ Pathology & Laboratory Medicine Leader with Cloud-Native Operations

Having earned global recognition, a US-based leader in pathology and laboratory medicine wanted to expand internationally, but with its current…

 

Enabling Efficient 340B Administration for Leading Healthcare Provider

Designed as a lifeline for low-income and underserved patients, the US 340B offers healthcare providers discounts of up to 50%…

 

Persistent Enables Global Retail Leader to Boost CSAT & Reduce Agent Workload by 60% with Conversational AI

A global retail leader sought to transform customer engagement by implementing an intuitive conversational interface across digital channels. With millions…

 

Persistent Empowers Leading QSR to Boost Order Fulfillment by 25% with Next-Gen Virtual Agent

A leading quick-service restaurant (QSR) sought to unlock new revenue streams by transforming traditional ordering into a personalized digital experience.…

 

Unifying 5M+ Patient Records with Salesforce to Boost Efficiency, Cut Costs, Improve Compliance

As one of the oldest healthcare organizations in the US, the client’s patient data estate was an aggregate of inputs…

 

Unified AI Fabric That Connects Journeys, Employees and Decisions Across Persistent’s AI-First Global Enterprise

Business Challenge: Scaling to $5 Billion without Scaling Friction Eliminating Fragmented Journeys, Email Chains and Manual Handoffs at Scale Persistent’s…