Checkout to Post-Delivery: How a Top-10 DNVB Reinvented Loyalty in Global Home Goods eCommerce

The Challenge – Tech Debt, Conversion Friction, and Slowed Visibility In eCommerce, growth is won or lost in the micro-moments…

 

Enabling Personalization as a Core Capability with Adobe

When a global payments leader serving billions of consumers, millions of merchants, and financial institutions across more than 200 countries…

 

Persistent Orchestrates One of India’s Largest AWS-to-GCP Migrations

More than 5,000 microservices and 30 million workloads migrated within three months with no customer-facing downtime: targeting 30% run-cost reduction…

 

Leading Claims Organization turns Data lags into Real Time insights with Snowflake

Persistent orchestrates Oracle-to-Snowflake data migration for a leading claims management firm, delivering faster insights, improved compliance and sensitive data protection.…

 

AI-Driven Member-to–Care Manager Assignment: Smarter Matches, Shorter Miles, 2× Faster Care Delivery

A US-based managed care organization serving Medicaid and Medicare members needed to fix a growing operational bottleneck: assigning and re-assigning…

 

Automating Claims Processing Improves Member Experience and Boosts Efficiency by 66%

Persistent helps a leading US-based healthcare payer automate processes with 97% success rate, ensuring faster claims adjudication and grievance redressal.…

 

Beyond Ticketing: Persistent Sets Up Foundation for Operational Scale with Appian

A US-based healthcare insurer, serving 3.4 million members across 18 states, was looking to transition from a high-growth start-up to…

 

Scaling GuidingCare Across LoBs 30% Faster without Business Disruption

A leading non-profit health plan company, serving over two million Medicaid, Medicare Advantage and Commercial members across multiple states, struggled…

 

Strengthening Enterprise Risk, Compliance & Audit Readiness with ServiceNow IRM

As regulatory scrutiny intensifies and risk landscapes grow more complex, large enterprises are under increasing pressure to modernize how they…

 

Transforming Enterprise Service Operations for a Global Mobility Services & Cloud Provider

In modern digital enterprises, service excellence is no longer defined by ticket resolution; it is defined by orchestration. Orchestration of…